Part Time Night Auditor (Friday & Saturday Overnight 11pm-7am) Hyatt Place Phoenix Chandler Fashion Center - 1.0 Chandler, AZ Job Details Part-time $18 an hour 18 hours ago Benefits Employee discount Qualifications Customer communication Night audit Public safety experience within hospitality industry High school diploma or GED Attention to detail Public safety procedures Front desk Venue guest services Hotel experience Full Job Description Our friendly and attentive Night Auditors are committed to going the extra mile to deliver high quality service to our overnight guests while performing nightly balancing duties, daily paperwork and shift reports related to the hotel's business transactions.

Responsibilities:

Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the hotel's financial and accounting records Greet and interact with guests in a warm, friendly and professional manner Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Work in cooperation with other departments to ensure a positive guest experience Use computer system to make reservations, check-in and check-out hotel guests, process payments Perform tasks such as answering phones, maintain a cash drawer, operate office equipment Ensure guest and hotel safety by knowing all safety, security and emergency procedures Process departmental reports

Qualifications:

Ability to work overnight from 11:00 p.m. until 7:00 a. m. Understanding of general accounting practices and ability to compile facts and figures Strong oral and written communication and interpersonal skills Motivated to maintain excellent customer service reputation Strong attention to detail, organization and follow-up abilities Reliability and honesty Desire to contribute to a supportive and effective team Ability to be patient and creatively problem solve

Job Type:

Part-time Pay:

$18.00 per hour

Benefits:

Employee discount

Education:

High school or equivalent (Preferred)

Experience:

Hotel Experience:

1 year (Preferred)

Front Desk:

1 year (Preferred)

Work Location:

In person