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Holiday Inn Express Phoenix Airport North

Hotel Night Auditor - Part Time

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Job Description

Duties As a part-time Night Auditor, you will be responsible for ensuring the smooth operation of the hotel during the overnight shift. We are looking for a flexible person who can work from 10pm to 8am.
Duties:
  • Conducting the night audit process to reconcile daily transactions and prepare reports
  • Checking guests in and out of the hotel, providing exceptional customer service
  • Handling guest inquiries and resolving any issues or complaints
  • Assisting with guest requests, such as room service or additional amenities
  • Performing general administrative tasks, such as filing and data entry
  • Collaborating with other hotel staff to ensure a seamless guest experience
Skills:
  • Previous hotel experience
  • Strong guest relations skills with a focus on providing exceptional customer service
  • Excellent communication skills, both verbal and written
  • Proficiency in using hotel management software and computer systems
  • Ability to handle multiple tasks simultaneously and prioritize effectively
  • Attention to detail and accuracy in performing financial calculations during the night audit process
  • Knowledge of phone etiquette and professional communication skills If you are a dedicated individual with a passion for hospitality and possess these skills, we would love to hear from you.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests.
Job Type:
Part-time Pay:
From $17.00 per hour
Benefits:
Employee discount Free parking Paid time off Referral program
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements