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Holiday Inn Express and Suites

Hotel Night Auditor FULL TIME

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Job Description

Overview We are seeking a dedicated and detail-oriented Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves managing front desk responsibilities, performing night audits, and providing exceptional guest services. The ideal candidate will have strong communication skills, a commitment to guest satisfaction, and the ability to work independently.
REQUIRED
Thurs night to Mon nights, 11pm to 7am Responsibilities Conduct nightly audits of financial transactions and ensure accuracy in reporting. Manage front desk operations, including check-ins and check-outs for guests. Provide excellent guest services by addressing inquiries, resolving issues, and ensuring a pleasant stay. Utilize phone systems effectively to handle calls and communicate with guests and staff. Maintain accurate records of all transactions and prepare reports as required. Ensure the security of the hotel premises during overnight shifts. Assist with administrative tasks as needed, including data entry and filing. Experience Previous experience in hotel management or front desk operations is preferred. Familiarity with night audit procedures is a plus. Strong guest relations skills with an emphasis on customer service excellence. Multilingual or bilingual abilities are highly desirable to cater to diverse guests. Proficient in phone etiquette and handling various phone systems effectively. A background in guest services within the hospitality industry is advantageous. If you are passionate about providing outstanding service and thrive in a dynamic environment, we encourage you to apply for this rewarding opportunity as a Night Auditor.
Job Type:
Part-time Pay:
$16.00 - $18.00 per hour
Benefits:
Employee discount Application Question(s): Are you available consistently to work overnight from Thurs to Mon nights?
Experience:
Hotel:
1 year (Required) Ability to
Relocate:
Fort Myers, FL 33905: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements