Night Auditor

Night Auditor DoubleTree Charlotte Charlotte, NC Job Details 4 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Qualifications High school diploma or GED Full Job Description The Night Auditor plays a critical role in ensuring financial accuracy and guest satisfaction during overnight hours. This position reconciles daily revenue, prepares reports, and serves as the point of contact for guest services, maintaining operational continuity between shifts.

HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE

Conduct daily audit procedures in compliance with hotel and company standards. Verify and follow up on wake-up call requests. Balance and reconcile cash receipts and transactions, ensuring timely deposits. Reset front office systems and operations for the upcoming business day. Serve as Guest Service representative and Manager on Duty overnight. Operate the PBX system during the audit shift. Participate actively in front office meetings and training sessions. Greet and assist guests with a welcoming and professional demeanor. Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

Strong numerical and reconciliation skills with attention to accuracy. Ability to work independently and make sound decisions overnight. Excellent communication and guest service skills. Strong organizational and multitasking abilities. Professionalism and reliability under minimal supervision.

PROFESSIONAL EXPERIENCE

Guest Service or Front Desk hospitality experience preferred.

ACADEMIC BACKGROUND

High school diploma or equivalent required. Benefits Medical, dental, and vision (HSA available) Company-paid disability & life insurance Employee Assistance Program Supplemental benefits 401(k) with match Employee discounts Paid vacation & sick time