Overview We're hiring a Night Auditor to manage our front desk overnight. You'll be the main point of contact for guests at night, handle check-ins and check-outs, and make sure everything runs smoothly while the hotel is quiet.
What You'll Do:
Check guests in and out, and handle reservations using our hotel software, Choice PMS Run the nightly audit: balance accounts, check bills, and send reports to management Answer phones and help guests with questions or problems Keep the property safe by checking on security cameras and walking the building Write down everything that happens during your shift in a log Fix guest issues quickly so they leave happy Set up the breakfast diner
What You Need:
Ideally experience working at a hotel front desk or in hospitality but not required Basic knowledge of computer systems (Choice PMS if applicable) Good customer service and problem-solving skills Understanding of hotel safety rules and emergency steps Bilingual skills are a plus Prior night audit experience is helpful but not required — we'll train you Strong phone manners and communication skills This is a great chance to grow in hospitality with a team that supports your success.
Pay:
$13.00 - $15.00 per hour Expected hours: 40.0 per week