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HI
Holiday Inn Express and Suites
Night Auditor
Career Insights for Night Auditor
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Scorecard
Based on Wyoming data
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What they do
A Night Auditor provides accounting of financial transactions for a hotel or hotel departments at the end of a business day. Reviews records of payments made during the day; prepares guest charges for the day ahead. Manages hotel activities and provides service to customers as needed during the night.
$31,904 / year median in Wyoming
+10% projected growth
Job Description
## Job Overview We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have excellent customer service skills and be the first point of contact for guests at our hotel. ## Duties
- Greet guests upon arrival and provide them with information about services and amenities
- Check guests in and out of the hotel efficiently
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and room assignments
- Process payments and maintain guest accounts
- Coordinate with other hotel departments to ensure guest satisfaction
- Perform night audit duties ## Requirements
- Previous experience in a hotel or resort setting is preferred
- Strong customer service and communication skills
- Proficiency in multilingual communication is a plus
- Familiarity with hotel management software is advantageous
Schedule:
8 hour shiftNight Shift:
11pm-7am Part timeHolidays Job Type:
Part-time Pay:
$13.00- $15.
Benefits:
Employee discountExperience:
Customer service: 1 year (Preferred) Ability toCommute:
Laramie, WY 82072 (Required)Work Location:
In personBenefits
- Dental Insurance
- Discounts/Reimbursements