Banking Chat Representative {176202} A-Line Staffing - 4.0 Chandler, AZ Job Details Full-time | Contract $25 an hour 1 day ago Qualifications Live chat Objection handling (sales technique) Computer operation Financial sales Teamwork Texting/chatbox tools Interpersonal skills Phone communication Client inquiry handling Organizational skills Computer skills Grammar Experience Client interaction via phone calls

Full Job Description Banking Chat Representative Location:

Chandler, AZ (Onsite)

Type:

Direct Hire (W2)

Pay:

$25/hr

Schedule:

40 hours/week (must be flexible for weekends/holidays) Position Summary We're hiring a Banking Chat Representative to support customers in a fast-paced, high-volume environment. In this role, you'll manage multiple chat conversations at once, respond to client inquiries, and connect clients with appropriate banking products and solutions to help meet their financial goals. Key Responsibilities Build and deepen client relationships by uncovering financial needs and recommending the best products, services, and solutions Respond to customer inquiries and concerns, creating customized solutions Assist with banking products including checking/savings accounts, credit cards, CDs, IRAs, and loans Identify when needs require a licensed sales function and refer to appropriate partners Quote rates, terms, and programs for banking solutions Manage risk and follow required processes for every transaction using available tools Required Qualifications Passion for delivering a strong customer experience Comfortable handling multiple simultaneous chat conversations in a fast-paced, high-volume environment Strong written communication skills (grammar, spelling, professional tone) Team-oriented with flexibility to work schedule needs, including weekends and holidays Ability to engage with customers, ask probing questions, explain options in plain language, and handle objections Comfortable receiving ongoing performance feedback and coaching Adaptable and willing to learn new technology and processes Intermediate computer proficiency Self-motivated with strong organizational skills Strong decision-making and problem-solving skills Preferred Qualifications Banking/financial industry experience Call center experience Sales experience Interested?

Contact Austin Faris Phone:

586-710-7941

Email:

INDLK Pay:

$25.00 per hour Expected hours: 40.0 per week

Work Location:

In person