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CC
Consumers Credit Union
Senior Branch Specialist - Bi-lingual English/Span
Career Insights for Personal Banker
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Based on Illinois data
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What they do
A Personal Banker works for a bank to sell bank services to individual clients. Promotes different account options, loans or other services to customers that have assets or deposits in that bank.
$73,164 / year median in Illinois
-2% projected decline
Job Description
at Consumers Credit Union in Waukegan, Illinois, United States Job Description Description Join a Great Place To Work certified company! Consumers Credit Union is recruiting for a Senior Branch Specialist (Personal Banker) at our North Waukegan branch! As a Senior Branch Specialist, you'll develop relationships with our members, become their financial expert, and educate them about products/services that will make a positive impact in their lives. What you'll do in this role: As a Senior Branch Specialist (Personal Banker), you'll develop relationships with our members, become their financial expert, open specialized accounts and educate them about products/services that will make a positive impact in their lives. This position is a combination of being a Personal Banker with some Teller responsibilities. It offers a variety of work throughout the day, involves sales goals and is perfect for those that enjoy exceeding goals and earning extra incentives!
AM
Responsibilities:
Identifying financial products/services that will benefit our members, and you'll guide them toward those that are in their best interest. There are times when you'll need to overcome objections, but you know that already and are GREAT with service-minded sales! Processing a wide array of requests for specialized and/or complex accounts and consumer loan applications for members. Being a team player who wears multiple hats. You'll back up our Branch Specialists by greeting members and directing them to the person who can best help and answer calls from members who need assistance. Ensure that all policies, procedures, compliance, audits, quality control and balancing standards are adhered to.Qualifications:
High School diploma or equivalent 2 years of similar work experience (retail, customer service, guest relations, sales, and cash handling). Financial institution, Teller, Personal Banker experience is preferred. Bi-lingual Spanish required! Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office Excellent interpersonal and communication skills Ability to multitask, work at a fast pace, and stay organized Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity Availability to work 40+ hours/week and be scheduled between the following hours: Monday•Thursday:
830:AM
- 5:30PM; Friday 8:30AM
- 6:30PM; Regular Saturdays 8:30AM
- 1:30
PM Compensation:
The salary range for this role is $18.34- $27.