Are you searching for a great job with an amazing team? FF&M Shared Services of Cannon Falls is looking to hire a full-time Information Systems Assistant. Job Summary The main function of this position is to perform Help Desk support and operational tasks within the Shared Services Division of First Farmers & Merchants Bank and Liberty National Bank. The position will be filled in our Cannon Falls, MN location and will provide services to six bank charters with 27 locations. Duties will be performed in accordance with established written procedures. Essential Functions Provide support to customers via a Help Desk phone line on a variety of electronic banking products Perform wire transfer transactions for affiliate banks Assist affiliated bank employees with banking software or hardware issues including account password resets Perform selected account reconcilements Assist with producing monthly reports using various software Perform various operational duties as requested when new Shared Services functions are established Develop and maintain knowledge of bank's policies and procedures and perform all activities according to these guidelines Perform administrative assistant duties Other duties as requested This position reports to the Help Desk Support Manager and is perfect for a person who is looking to gain entry into a position where strong computer skills and attention to detail can be put into practice. Responsibilities with this position can be increased for the right person who demonstrates proficiencies. Competencies Customer/Client Focus Team Player Personal Effectiveness/Credibility/Confidentiality Problem Solving/Analysis Takes Initiative Technical Capacity Stress Management/Composure Organizational Skills Qualifications Minimum of two years post-secondary education with emphasis in computer skills is preferred Attention to detail Strong computer skills with emphasis in computer applications and processes Problem solving skills Proficiency in MS Office, Excel, Word applications Previous banking experience preferred Physical

•Close vision and ability to adjust focus. Be able to lift up to 50 pounds Supervisory Responsibility This position has no supervisory responsibilities. Work Environment Normal office conditions with moderate noise levels. Travel is not required in this position. Job Type This is a full-time position (32-40 hours/week) at our Operations Center in Cannon Falls. Education and Experience High School Diploma or GED Customer service experience Banking experience preferred, not required Compensation Pay range: $20

•24 per hour. We offer a comprehensive benefits package including medical, dental, vision, life insurance, generous paid time off, a 401(k

•retirement plan with company matching. First Farmers & Merchants Bank is an Equal Opportunity Employer.

Pay:

$20.00

•$24.00 per hour Expected hours: 34.0

•40.0 per week

Benefits:

401(k) matching Dental insurance Health insurance Paid time off

Work Location:

In person