Universal Banker and Loan Operations Specialist Prime Security Bank - 4.5 Saint Paul, MN Job Details Full-time $45,000 - $63,000 a year 1 day ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Opportunities for advancement Bereavement leave Life insurance Retirement plan Prescription drug insurance Paid sick time Qualifications Account development High school diploma or GED Customer relationship management Organizational skills Account management Full Job Description About the Role Prime Security Bank is seeking a Universal Banker & Loan Support Specialist to join our team. This unique role combines retail banking, customer relationship management, loan operations support, and lending assistant responsibilities. The ideal candidate enjoys helping customers, building relationships, supporting lenders, and contributing to the growth of a community bank. This position works closely with Retail Banking, Loan Operations, and Lending teams to provide exceptional service while supporting deposit growth, loan growth, and overall branch success. Key ResponsibilitiesCustomer Service & Relationship Banking Build strong relationships with retail and commercial customers. Deliver exceptional customer service in person, by phone, and through digital channels. Identify customer needs and recommend appropriate banking products and services. Refer customers to lenders and other banking specialists when appropriate. Resolve customer inquiries and service requests in a professional and timely manner. Deposit & Account Services Process deposits, withdrawals, transfers, loan payments, and other transactions accurately. Open and maintain consumer and business deposit accounts. Assist customers with online banking, debit cards, account maintenance, and related services. Support branch balancing, cash handling, and operational procedures. Loan Operations & Lending Support Provide administrative support to commercial and consumer lenders. Assist with loan documentation, file maintenance, customer communication, and loan servicing activities. Support loan closings, renewals, exception tracking, collateral monitoring, and annual review processes. Serve as a customer contact for routine loan servicing questions and requests. Provide backup support to Loan Operations as needed. Business Development & Branch Growth Support deposit and loan growth through relationship development and customer referrals. Participate in branch sales activities, customer outreach, and community involvement efforts. Work collaboratively with Retail, Lending, and Operations teams to achieve branch goals. Compliance & Operations Follow all Bank policies, procedures, and regulatory requirements. Maintain confidentiality of customer information. Ensure accuracy, compliance, and operational excellence in all activities. Qualifications Required High school diploma or equivalent Strong customer service and communication skills Ability to multitask and work in a team environment Strong attention to detail and organizational skills Preferred 2+ years of banking, customer service, loan operations, or financial services experience Teller, account opening, loan support, or lending assistant experience Knowledge of deposit accounts and lending processes Why Join Prime Security Bank? Community-focused, relationship-driven culture Opportunity to gain experience across retail banking, lending, and loan operations Competitive salary and bonus opportunity Comprehensive benefits package including health insurance, retirement benefits, and paid time off Monday-Friday schedule with no weekends or Federal Reserve holidays

Salary Range:

$45,000 - $63,000 annually, based on qualifications, experience, and internal equity.

Location:

Eagan, MN (with occasional support at other branch locations as needed). Prime Security Bank is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities consistent with applicable law.

Pay:

$45,000.00 - $63,000.00 per year

Benefits:

401(k) 401(k) matching Bereavement leave Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid sick time Paid time off Prescription drug insurance Retirement plan Vision insurance

Work Location:

In person