Location:

USA - Phoenix, New York, Salt Lake City, Atlanta (Hybrid)

Experience:

6-10

Years Employment Type:

Contract /

Full-Time Position Overview:

We are seeking an experienced ServiceNow IRM Consultant with strong expertise in ServiceNow platform development and hands-on experience delivering Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) solutions. The ideal candidate will have experience implementing and customizing ServiceNow IRM/GRC applications, developing risk and compliance workflows, and working closely with business stakeholders and technical teams in an Agile environment.

Key Responsibilities:

Design, configure, develop, and implement ServiceNow IRM/GRC solutions. Support end-to-end implementations across Risk Management, Policy & Compliance, and Audit Management . Configure and extend IRM applications based on business and regulatory requirements. Develop custom risk scoring models, control testing workflows, and risk management processes . Work with business stakeholders to understand requirements and translate them into scalable ServiceNow solutions. Develop and maintain ServiceNow components including Business Rules, Client Scripts, Script Includes, and Flow Designer workflows . Configure and customize Risk, Compliance, and Audit Workspaces . Build modern user experiences using UI Builder . Develop integrations using

REST/SOAP

APIs and support data imports. Create dashboards, reports, and analytics to support risk and compliance processes. Follow ServiceNow development best practices to ensure solutions are upgrade-safe, scalable, modular, and well documented . Participate in Agile ceremonies and collaborate with BAs, QA teams, administrators, developers, and business stakeholders. Troubleshoot production issues and provide technical guidance throughout the implementation lifecycle.

Required Skills & Qualifications:

ServiceNow Development 6-10 years of overall ServiceNow development experience.

Strong hands-on experience with:

JavaScript Business Rules Client Scripts Script Includes Flow Designer ServiceNow platform configuration and development

IRM / GRC

Experience 2-3 years of IRM/GRC experience or 2-3 full lifecycle IRM/GRC implementations.

Strong experience with:

Risk Management Policy & Compliance Audit Management Controls Management Risk lifecycle management Strong understanding of inherent and residual risk scoring . Experience working with organizational entities and risk structures. Customization & Configuration Experience configuring and extending ServiceNow IRM applications. Ability to implement custom risk scoring logic . Experience developing control testing and assessment workflows . Hands-on experience with Risk, Compliance, and Audit Workspaces . Experience using UI Builder . Integration & Reporting Experience with REST and SOAP integrations . Knowledge of ServiceNow data imports and integrations. Experience developing custom dashboards, analytics, and reports . Understanding of enterprise data flows and system integrations. Professional Skills Strong communication and stakeholder management skills. Excellent problem-solving and analytical abilities. Ability to work effectively with both technical and business teams. Experience working in Agile/Scrum environments . Comfortable collaborating with Business Analysts, QA engineers, ServiceNow administrators, developers, and business stakeholders. Strong documentation and solution-design skills.