Front Desk Clerk

Front Desk Agent Graveyard Shift 10:30pm to 6:30am

Responsibilities:

• Greet and welcome guests as they arrive at the hotel
• Check-in and check-out guests using the hotel's reservation system
• Answer phone calls and respond to guest inquiries
• Provide information about hotel facilities, services, and local attractions
• Handle guest complaints and resolve issues in a professional and timely manner
• Process payments and maintain accurate records of guest transactions
• Maintain a clean and organized front desk area
• Assist with other administrative tasks as needed
• Finish laundry
• Make sure everything is ready and staocked for breakfast.
• Sweep and mop floor.
• Keep lobby area clean

Skills:

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Proficient in using phone systems and computer software
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy in handling guest information
• Problem-solving skills to address guest concerns or issues If you have a passion for providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you!

Please note that this position may require working evenings, weekends, and holidays. We offer competitive pay rates and opportunities for career growth within our organization.

Job Types:

Full-time, Part-time Pay:

$17.13 per hour

Work Location:

In person