Front Desk Staff

NOTE...THIS JOB IS IN NEW CITY ROCKLAND COUNTY NOT NEW YORK CITY

Job Overview We are seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment. Duties Greet and welcome guests upon arrival with a warm and friendly demeanor. Manage check-in and check-out processes efficiently using the POS system. Handle guest inquiries, requests, and complaints with professionalism and courtesy. Maintain accurate records of guest information and reservations. Assist in upselling services and products to enhance guest experience. Process payments accurately through cash register operations. Stock front desk supplies as needed to ensure smooth operations. Collaborate with other departments to ensure guest satisfaction throughout their stay. Skills Strong phone etiquette and excellent verbal communication skills. Basic math skills for handling transactions and cash management. Ability to upsell services effectively while maintaining customer satisfaction. Knowledge of retail math principles is a plus for managing inventory and sales reports. Experience with stock management to ensure availability of front desk supplies. Familiarity with POS systems for processing payments efficiently. Ability to communicate clearly with guests and team members alike. Please Note that we are located in New City (Rockland County), not NYC.

Job Type:

Part-time Pay:

$16.00 - $17.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person