The Extra Mile is seeking an organized, empathic and resourceful Care Coordinator who can help people navigate behavioral health, healthcare, and community-service systems. This position works with individuals, families, treatment teams, and community partners to connect people with needed services, address barriers, assist with flex-fund requests, and support continuity of care. What You Will Do

• Assess individual needs and develop individualized care coordination plans.
• Connect individuals with behavioral health, physical health, housing, employment, social services, and other recovery supports.
• Assist eligible individuals with the flex-fund process, including explaining requirements, gathering documentation, identifying vendors, submitting complete requests, and following up on approvals and payments.
• Coordinate referrals and transitions between providers and levels of care and follow up to determine whether services were accessed.
• Help identify and resolve barriers that interfere with treatment, stability, and recovery.
• Maintain collaborative relationships with healthcare providers, hospitals, behavioral health programs, schools, justice partners, crisis services, and community organizations.
• Manage multiple individuals, requests, deadlines, and competing priorities while maintaining accurate documentation and timely follow-up. Preferred Qualifications Candidates are encouraged to apply if they meet either of the following:
• Associate or bachelor's degree in health, behavioral health, human services, or a related field OR
• Relevant experience in behavioral health, care coordination, case management, social services services, or a related setting Additional preferred qualifications include:
• Experience working with individuals with mental health and/or substance use disorders.
• Knowledge of community resources and experience coordinating services across healthcare, behavioral health, and social service systems.
• Strong multitasking, organization, communication, engagement, and follow-up skills.
• Practical problem-solving skills, sound judgment, and the ability to seek guidance or escalate concerns when appropriate. Additional Requirements
• Minimal travel.
• Valid driver's license
• Employment is contingent upon successful completion of required background, exclusion, and pre-employment drug screenings.

Pay:

$40,000.00 per year

Benefits:

403(b) matching Dental insurance Health insurance Paid time off

Work Location:

In person