Care Management Coordinator Date Posted:

2 October 2026

Closing Date:

November 1, 2026

Recruiter:

CVS Health Location:

Oberlin, Ohio Salary:

USD68,000

to

USD88,000

Job Type & Industry:

Business & Management Consultancy Contract Type:

Permanent Job Reference:

2997539305-2 Apply for this job now Job Description CVS Health is seeking a Care Management Coordinator to support patients in navigating healthcare services and benefits. In this role, you will conduct outreach, complete intake assessments, coordinate care plans, schedule services, and collaborate with clinicians, pharmacies, and insurers. You'll track progress, resolve barriers to care, educate patients on resources, and document interactions in care management systems. You'll thrive in CVS Health's purpose-driven, inclusive culture while helping people access quality, affordable care and improving health outcomes nationwide. Responsibilities Conduct telephonic and digital outreach to patients to support enrollment and engagement in care management programs. Complete intake assessments and gather clinical, social, and benefits information to inform care plans. Coordinate appointments, referrals, and services with providers, pharmacies, and health plans. Educate patients on benefits, community resources, and care options to reduce barriers to care. Document all interactions, assessments, and outcomes in care management and EHR systems with high accuracy. Monitor patient progress, follow up on care gaps, and escalate complex cases to clinicians or case managers. Collaborate with nurses, social workers, pharmacists, and insurers to ensure integrated, patient-centered care. Protect patient privacy and ensure full compliance with HIPAA and organizational policies. Required Skills Care coordination Patient intake and assessment Healthcare benefits navigation Electronic health records (EHR/EMR) Care management software/CRMMedical terminology HIPAA compliance Data entry and documentation Microsoft Office (Excel, Word, Outlook) Call center or telephonic outreach