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Intervention Case Manager
Career Insights for Clinical Case Manager
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Scorecard
Based on Florida data
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What they do
A Clinical Case Manager coordinates medical care and provides advocacy to help people get the best and most affordable care. Helps patients navigate insurance and hospital bureaucracies and access information. May work with patients who have chronic illnesses or other complex medical needs. Works at a hospital or other healthcare facility; may follow patients throughout the span of their treatment and travel to different doctors' offices, hospitals or a patient's home.
$56,234 / year median in Florida
+9% projected growth
Job Description
JOB DESCRIPTION
SUMMARYOF POSITION
Provides group counseling, individual counseling, and case management services to primarily adolescent and young adult population. Services are facilitated both in the office and in the field at different school and community center locations. Must be highly motivated, self-directed and have a good time management. Requires excellent team building and communication skills. This role will ensure continuity of care with clients through case management services as well as link clients and their families to needed resources to help to improve their quality of life. A variety of clinical training opportunities are available based on program and interest.ESSENTIAL DUTIES & RESPONSIBILITIES
Reports to work as scheduled on a daily basis and performs duties as assigned by supervisor to ensure the smooth operation of the department. Provides individual and group mental health and substance use disorder case management services. Refers, advocates, and links client and family for additional services as identified. Provides supportive and educational counseling services (individual, family, and group) to develop daily living and coping skills. Assist clients with developing natural support systems. Transport clients in company vehicles to necessary appointments as needed. Responsible for developing, implementing, evaluating, and updating treatment plans with input from the client and family. Conduct clinical behavioral health assessments. Enters written documentation into Electronic Medical Record in a timely manner for all services rendered. Act as liaison and communicate collaboratively with local law enforcement, and local stakeholders to maintain coordination of the treatment process. Completes all required agency trainings to maintain 100% compliance. Maintains departmental productivity expectations. Additional training and/or certification may be required based on specific program guidelines. Completes all other duties as assigned.KNOWLEDGE, SKILLS & ABILITIES
Effectively communicate via written, verbal, in person and virtual methods. Knowledge and understanding of the characteristics of individuals with co-occurring issues, their families, and family systems. Good organizational and time management skills. Competency with electronic medical records, computer systems, and documentation. Strong interpersonal communication skills in order to collaborate with team members and maintain professionalism. Accountable and self-directed with daily job duties. Knowledge of community resources or ability to learn quickly as well as good organizational, time management and communication skills. Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries. Community-based program case managers must have a valid FL driver's license.QUALIFICATIONS
Education Level Bachelor's degree required. Good organizational, time management, written and verbal communication skills. Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries. Years of Experience Certification/Licensure Community-based program case managers, who either take crisis calls and/or home visits, must have a valid FL driver's license with a good driving record and current auto insurance.PHYSICAL REQUIREMENTS
Standing- 10% Sitting
- 90% Squatting
- Occasional Kneeling
- Occasional Bending
- Occasional Driving
- Occasional Lifting
- Occasional
DISCLAIMER
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.Time Type:
Full timePay Range:
$16.50- 23.