Job Title:

SENIOR CLERK - 64001465

Open Competitive Santa Rosa Beach, FL Please be advised: All fields in the Candidate Profile (application) must be completed (an attached resume is not a substitution for the information required on the candidate profile). Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position. The successful candidate must be able to pass a Level II Background screening. If you are claiming Right to First Interview, you must attach a copy of your official layoff letter when applying to be considered.

Your Specific Responsibilities:

This position is under the direct supervision of the Office Operations Manager

II - SES

. This position is identified as a highly sensitive position and is responsible for receiving money and performing tasks involving financial trust. This position requires a background screening and fingerprinting. This position is identified as a key custodian for designated areas. Adheres to Information Security policies and procedures. Serves as the main clerical support to the reception office of the Walton CHD, Santa Rosa Beach Coastal Branch, providing clerical support in all of the below duties and responsibilities: Maintains smooth clinic flow by adhering to the daily appointment schedule. Greets and acknowledges clients when registering for clinic appointments. Ensures the clients are checked in timely according to Department policy and procedure. All patients/clients are to be greeted in a positive and friendly manner. Prepares medical charts prior to client appointments adhering to Records Management System guidelines. Verifies and updated patient/client information in the HMS database. Obtain/verify Medicaid, Medicare and/or third-party insurance information from clients, and assures authorization prior to routing patients through clinic. Conducts Financial Interviews with clients in order to determine eligibility and sliding fee scale following Information Security policies and procedures for all health department programs. Obtain vital information for patient/client integration in HMS. Input demographics, financial data, and record information in HMS for fee collection and reports. Verifies income and information for completeness and accuracy. Verify Medicaid eligibility using FLMMIS and other insurance portals. Provide routing information to patients/clients regarding appointments, programs, clinic schedules, medical release forms as requested, adhering to Records Management guidelines. Maintains annual certification as an application counselor in the Health Insurance Marketplace and provides information and application assistance to clients who come into the Coastal Branch as needed. Performs cashier functions which includes collecting minimum fee, collecting payments according to clients sliding fee scale, and collecting payments from clients who have an outstanding balance. Ensures correct ICD-10 service codes are recorded into HMS and issue receipt to patients at time of service. Responsible for printing receipt detail report, cash drawer receipt, daily posting and service reports are printed on a daily basis according to the

DOHP 56-66-13

Finance and Accounting/Accounts Receivable policy and the Office of Budget and Revenue Management/Cash Handling policy

DOHP 57-01-15.

Schedules appointments as needed per the request of the provider and answers telephones at service site. Monitors hallway area(s) daily for security purposes and maintains lobby. Ensures all incoming mail at the Coastal Branch, Santa Rosa Beach office is retrieved and routed to the proper staff members within DOH daily. Completes time entry and EAR entry within required time frame. Performs active duty during disaster as required, may be indeterminate periods of time. May be required to travel in personal car to provide clerical support at satellite clinics. Required to work evenings and weekend shifts as needed to support clinic operations. Serve on health department committees as requested and actively participate in departmental and CHD staff meetings. Attend out of town training sessions and/or program meetings on DOH updates. Performs all other duties as assigned by immediate supervisor.

Required Knowledge, Skills, and Abilities:

Knowledge of Health Management System (HMS), Ability to follow DOH Policies and Procedures, Ability to communicate effectively verbally and in writing, Ability to train and evaluate co-workers understanding of clerical procedures and processes,

Qualifications:

Minimum - Valid Driver's License, High School Diploma, 0-3 years clerical experience, experience with Microsoft programs, and phone skills Preferred - 3+ years clerical experience, bilingual (Spanish). Able to lift and carry 25 pounds.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration:

We use teamwork to achieve common goals & solve problems.

A ccountability:

We perform with integrity & respect.

R esponsiveness:

We achieve our mission by serving our customers & engaging our partners.

E xcellence:

We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Santa Rosa Beach, FL The Benefits of Working for the

State of Florida:

Working for the State of Florida is more than a paycheck. The States total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click www.myfrs.com ); Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Note:

You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. 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