Patient Concierge / Patient Coordinator Revive Wellness Centers - Palm Springs About Revive At Revive Wellness Centers, we believe exceptional patient experiences begin long before treatment. Our Patient Concierge is often the very first impression of our practice—and one of the most important members of our team. We're looking for someone who genuinely enjoys caring for people, anticipates needs before they're asked, and takes pride in creating a warm, polished, luxury experience for every patient who walks through our doors. If you naturally remember names, notice the little details, thrive in a fast-paced environment, and enjoy helping people feel welcomed and valued, we'd love to meet you. What You'll Do Welcome every patient with genuine warmth and professionalism

• Create a five-star patient experience from arrival through checkout
• Answer phones, texts, and online inquiries with confidence and enthusiasm
• Schedule consultations and treatments
• Educate patients on memberships, skincare products, and available services
• Assist providers in maintaining efficient daily schedules
• Coordinate follow-up appointments and patient communications
• Process payments and maintain accurate records
• Keep the reception area beautiful, organized, and patient-ready
• Collaborate closely with providers and leadership to deliver an exceptional patient experience We're Looking For Someone Who...
• Loves people
• Is naturally organized
• Can multitask without becoming overwhelmed
• Has exceptional communication skills
• Takes ownership without needing constant direction
• Notices details others miss
• Enjoys sales through education—not pressure
• Is polished, professional, and dependable
• Wants to grow with an expanding luxury wellness practice Preferred Qualifications
• 1+ year of experience in medical aesthetics, dermatology, plastic surgery, concierge medicine, luxury hospitality, or high-end customer service
• Experience using EMR or scheduling software preferred
• Strong computer skills
• Professional written and verbal communication
• Ability to work independently
• Positive attitude
• Team-oriented mindset Why Revive?

At Revive Wellness Centers, we're building something special. We're a boutique medical aesthetics and regenerative wellness practice focused on delivering exceptional patient care—not high-volume medicine. Our culture values professionalism, kindness, accountability, continuous learning, and treating every patient like family. As we continue growing, we're looking for people who want to grow with us.

Pay:

$22.00 - $25.00 per hour

Benefits:

Employee discount Opportunities for advancement Paid time off Application Question(s): Have you worked in a role that required scheduling appointments and managing multiple priorities? Are you comfortable discussing skincare products, memberships or treamtent recommendations with patients? Do you have at least any prior medical, aesthetics, hospitality, or luxury customer service experience?

Work Location:

In person