Cosmetic Dermatology - South Miami, Fl Full-Time | Monday-Friday | 38-40 Hours/Week | In-Person Cosmetic Dermatology is seeking an exceptional Medical Assistant / Patient Coordinator to join our boutique cosmetic dermatology practice in South Miami We are looking for a polished, positive, highly organized, and proactive professional who enjoys patient care, understands exceptional customer service, and is comfortable creating social media content. This is a unique hybrid position combining medical assisting and patient coordination
What We're Looking For Required:
Bilingual English/Spanish Medical assisting experience Excellent communication and patient-service skills Professional, warm, and engaging personality Highly organized with exceptional attention to detail Reliable, punctual, proactive, and team-oriented Comfortable working in a fast-paced medical environment Comfortable with Instagram and creating social media content
Strongly Preferred:
Cosmetic dermatology, dermatology, plastic surgery, med spa, or aesthetic medicine experience Experience assisting with cosmetic procedures and lasers Experience creating Instagram Reels, Stories, posts, photos, and short-form video Strong aesthetic eye and understanding of polished, luxury-oriented content Medical Assistant Responsibilities Prepare treatment rooms and anticipate provider needs before each patient arrives Room patients and obtain relevant medical history, medications, and chief complaint Assist physicians/providers with cosmetic treatments, lasers, biopsies, cryotherapy, minor surgical procedures, and other dermatologic treatments Take excellent, consisten t before-and-after clinical photographs Provide pre- and post-treatment instructions and patient education Conduct post-procedure patient follow-up calls ,Clinical documentation, and other appropriate clinical duties Clean, sterilize, stock, and maintain treatment rooms and instruments Review the daily schedule in advance and ensure rooms, supplies, and equipment are prepared Patient Coordinator Responsibilities Welcome patients and provide a warm, personalized 5-star concierge experience Answer phones and assist with patient questions Schedule, confirm, book, and re-book appointments and procedures Coordinate patient flow throughout the day Process payments and assist with checkout Ensure patients leave with appropriate instructions, follow-up appointments, and information Assist with front-office and administrative responsibilities as needed Assist with the practice's day-to-day social media presence Capture high-quality photos and videos of treatments, products, providers, and the office Create and assist with Instagram Reels, Stories, and posts Help develop educational, engaging, and aesthetically polished content Assist with captions, posting, and content organization Maintain a consistent, professional brand aesthetic Recognize opportunities throughout the day to capture interesting content Follow all patient privacy and consent requirements Who Will Thrive Here? We are looking for someone who notices what needs to be done before being asked. You enjoy taking care of patients and making them feel special. You take pride in keeping things organized, anticipating the needs of the providers, and making sure the office runs smoothly. You are equally comfortable assisting with a cosmetic procedure, coordinating a patient's next appointment, taking excellent before-and-after photographs, and capturing a great piece of social media content. Most importantly, you bring a positive attitude, strong work ethic, attention to detail, and team mentality to work every day. Previous experience in cosmetic dermatology, aesthetics, plastic surgery, med spa, luxury hospitality, social media/content creation, or clinical research is highly valued. To Apply Please submit your resume along with a brief introduction describing your experience in medical assisting, cosmetic/aesthetic medicine, patient service, and social media/content creation. If you have professional social media experience, please include the Instagram handle or examples of accounts/content you have created or managed.
