RESPONSIBILITIES I. JOB SUMMARY

Assists in coordinating and monitoring of the daily operations Queen's North Hawaii Community Hospital (QNHCH) Ambulatory Clinics. Assists Manager in ensuring functions and activities performed are within department and QNHCH policies and procedures, and operations meet quality standards and established organizational goals and objectives Performs administrative support activities for the Manager.

II. TYPICAL PHYSICAL DEMANDS

A.

ESSENTIAL FUNCTIONS

Seeing. Hearing. Speaking. Finger dexterity.

B. MANUAL MATERIAL HANDLING

Infrequent:

N/A Occasional:

Lift waist to shoulder between 11-20 lbs. Carry between 11-20 lbs. Push and Pull between 11-20 lbs.

Frequent:

N/A Constant:

N/A C. NON-MANUAL MATERIAL HANDLING

Infrequent:

Stoop/Bend.

Occasional:

Stand. Walk. Twist.

Climb:

Stairs/Ladder.

Reach:

shoulder level.

Reach:

above head.

Frequent:

Sit. Gripping.

Constant:

N/A III. TYPICAL WORKING CONDITIONS

Not substantially subjected to adverse environmental conditions.

IV. MINIMUM QUALIFICATIONS

A.

EDUCATION

High School diploma or equivalent. Associate's degree required; or two (2) years administrative/clerical experience or in healthcare may substitute for the educational requirement.

B. CERTIFICATION AND LICENSURE

No certification and/or licensure requirement.

C. EXPERIENCE

In addition to the educational requirement, one (1) year administrative, secretarial, medical office, operational or coordination experience. Experience working with electronic health records (EHR) and practice management systems preferred. Experience in a healthcare, physician practice, ambulatory clinic, or hospital setting preferred.

Experience to demonstrate:

o Knowledge of Microsoft Office applications (Outlook, Word, PowerPoint and Excel). o Ability to communicate in English effectively, both verbal and in writing with a broad range of people. o Ability to provide excellent customer service. o Knowledge of medical terminology. o Demonstrated ability to work effectively with physicians. o Demonstrated knowledge in third party and government payor and reimbursement regulations, including Medicare/Medicaid program requirements. Knowledge of ICD-10 and CPT coding preferred. Equal Opportunity Employer / Disability / Vet Your Health.

Our Legacy Our Mission:

To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all of the people of Hawai'i.

Our Values:

Compassion guides our actions Aloha inspires us in all that we do Respect and understanding are essential for the dignity of all Excellence is our quest