Overview We are seeking a dynamic and compassionate Patient Care Coordinator/Receptionist to join our healthcare team. This vital role combines front desk responsibilities with patient care coordination, ensuring a seamless experience for patients from check-in to follow-up. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills, with a passion for delivering exceptional patient service. You will serve as the first point of contact, managing appointments, medical records, and insurance processes while supporting clinical staff with administrative tasks. This position offers an exciting opportunity to contribute to a patient-centered environment where efficiency and empathy go hand in hand. Duties Greet patients warmly, verify their information, and assist with check-in procedures using our Electronic Health Record (EHR), Sycle Schedule appointments accurately utilizing medical scheduling software and coordinate follow-up visits or tests Make calls to insurance companies to verify patients' benefits Collect and review medical documentation, ensuring compliance with HIPAA confidentiality policies Manage patient records electronically and manually, maintaining organized filing systems in accordance with health information management protocols Answer phone calls professionally, providing excellent customer service while addressing patient inquiries about appointments, billing, or medical records Perform clerical duties including data entry (10 key typing), filing, faxing, and managing office supplies to maintain an efficient front desk environment Uphold clinical confidentiality policies at all times while handling sensitive patient information and medical records Qualifications Excellent phone etiquette and customer service skills to create a welcoming atmosphere for patients Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail Be able to work independently Join us in making a meaningful difference by providing top-tier administrative support that enhances patient care experiences. We value energetic professionals who thrive on organization, communication, and compassionate service—helping us create a welcoming environment where every patient feels valued and cared for.

Pay:

From $20.00 per hour

Benefits:

Flexible schedule

Work Location:

In person