Patient Care Coordinator - Lead Alliance Orthopedics - 3.6 Fair Lawn, NJ Job Details Full-time $75,000 - $85,000 a year 4 hours ago Qualifications Healthcare onboarding training Collaborate with healthcare professionals Medical billing inquiries Employee onboarding In-person patient registration Care plan evaluation Health insurance co-pays Patient question and concern management Overseeing health insurance pre-certification DME Transitional care coordination Operations coordination Spreadsheets Coaching Filing Client file management Team scheduling Mid-level Healthcare provider promotion Durable medical equipment (DME) coordination Conducting guided tours Clinical data entry Team management Grassroots community outreach Healthcare practice operations management Data entry Data verification Multidisciplinary team collaboration for treatment planning Customer issue escalation Patient care leadership

Full Job Description Description Patient Care Coordinator- Lead Location:

Fair Lawn, NJ Entity:

Alliance Orthopedics Reports To:

Senior Operations Manager Alliance Orthopedics is currently looking to add to our mix of talented professionals! This is a great opportunity to join a dynamic, fast-growing company committed to making the world a healthier place for all. We are currently seeking a Patient Care Coordinator Lead to act as a liaison between our provider and patients to monitor treatment plans, connect patients with healthcare providers, and evaluate their progress. They will also manage the team of Coordinators to be. The ideal candidate must be knowledgeable about healthcare practices and have the ability to delegate scheduling tasks and assure execution. Summary of Responsibilities Anticipate the needs of core staff and providers for all new and reactivated patients coming back in for care Promote company marketing initiatives, scratch -off program, community outreach events, charities, and morale boosting activities. Establish and maintain relationships that generate business, increase ROI, or expedite care at the highest level, 5 yearly networking events, growth on company initiatives Demonstrate mastery of all skills outlined on Healthcare Impact Team Coordinator and Scheduler Job Descriptions Adhere to Alliance Orthopedics office compliance rates of less than 13% Advanced Coordination Review office schedule as well as MD at openings shift daily Review all new and reactivated patients (IE/RE) How did the patient hear of us? What is their condition? How long have they had this condition? Do they have images for this condition, are the images current, do we have a copy for review? What is the patient's coverage for procedures, DME, conservative therapy, imaging? Identify with providers best co-treat patients based off of medical necessity review all medical records from outside clinics and facilities are received Plan ahead with the provider/physician the plan of care anticipated for each patient ensuring prompt coordination Communicate with back office all verifications are complete Payment Arrangements have been discussed and confirmed for new and reactivated patients Effective Communication Ability to tour potential patients around the clinic creating excitement / urgency for treatments that pertain to the patient's current goals / lifestyle Communicate treatment plans and protocols Facilitate and/or address questions about insurance policies and procedures, MD services Effectively queue up providers of patients verbal and non-verbal feedback ensuring patients are being coordinated promptly towards their personal and wellness goals. Participate in weekly communication calls with back office directors to create solutions for day to day concerns data entry, providers errors, PA / reimbursements etc. Weekly meetings with administrative directors to discuss strategies on company needs, team training, networking events etc. Demonstrate knowledge of all Alliance Orthopedics specialist care services: procedure and surgical protocols affiliate surgical centers and hospitals insurances accepted Escalate all issues or concerns to Senior Operations Manager Verification / Insurance Advanced ability to communicate payment arrangements, out of pocket expenses Ability to convert a Self-Pay at an average of greater than 80% Maintain average visit counts per service (see Director for metric) Ability to discuss fees for services not covered, DME bracing, images, etc. DME Identify approvable TENS candidates and coordinate distribution with providers and ATC team Manage DME release paperwork and HLM spreadsheet Manage HLM spreadsheet ensuring accuracy of new patients being added as well as prompt removal of holds when the coordination is complete Assist providers in obtaining necessary authorizations for TENS/ LSO/ bracing Onboarding new team members for Healthcare Impact Train all new and coach existing staff ongoing of the team all aspects of scheduling and coordination as well as ancillary services Oversee all PIP patients' files by ensuring appropriate documents are on file (Dec page with policy max limits, accident report, signed PIP paperwork) have attorney on file or discuss with clinical director coordinating patient to an attorney. Report to practice manager and/or HR during IT issues Ensure all responsibilities and tasks are being fulfilled by

HITCs Background Check Requirement :

Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law. About Alliance Orthopedics Alliance Orthopedics is a multidisciplinary healthcare organization dedicated to helping patients get back to the activities they love. Our integrated team of medical providers, orthopedic specialists, physical therapists, occupational therapists, chiropractors, athletic trainers, and rehabilitation professionals work together to create a seamless patient experience and deliver exceptional outcomes. What sets Alliance Orthopedics apart is our collaborative approach. Medical and conservative care teams work hand in hand to eliminate barriers, improve communication, and collapse recovery timelines. If you are passionate about helping patients achieve meaningful outcomes, thrive in a collaborative environment, and are committed to becoming Better Everyday, Alliance Orthopedics offers an opportunity to grow your career while making a lasting impact on the lives of others.