Patient Care Coordinator Mitola Family Dentistry Cohoes, NY Job Details Full-time $20

• $25 an hour 1 day ago Benefits 401(k) Paid time off 401(k) matching Employee discount Retirement plan Qualifications Computer operation Customer communication Teamwork Dental insurance HIPAA High school diploma or GED Attention to detail Health information regulatory compliance Organizational skills Dental office experience Computer skills Clinical confidentiality policies Full Job Description Patient Care Coordinator The Patient Care Coordinator serves as a key liaison between patients, dental providers, and insurance companies.

This role ensures smooth patient flow, accurate insurance processing, and a positive patient experience from check-in through treatment completion. Key Responsibilities Patient Care Coordination Greet and assist patients with a friendly, professional demeanor Schedule and confirm appointments Explain treatment plans and financial options clearly to patients Coordinate follow-up care and referrals Ensure patient records are accurate and up to date Verify dental insurance eligibility and benefits Submit and track insurance claims Obtain pre-authorizations and predeterminations Explain coverage, co-pays, deductibles, and out-of-pocket costs Resolve claim denials and payment discrepancies Collect co-pays and payments Maintain accurate billing and patient account records Communicate with insurance carriers regarding claims and reimbursements Required Skills & Qualifications Experience in a dental office (preferred) Knowledge of dental insurance plans Familiarity with dental software Eaglesoft (preferred) Strong communication and customer service skills Attention to detail and organizational skills Ability to handle sensitive patient information (HIPAA compliance) Must be computer-savvy and comfortable learning new software Ideal Candidate Traits Compassionate and patient-focused Strong problem-solving skills Ability to multitask in a fast-paced environment Professional appearance and demeanor Team-oriented with a positive attitude Schedule Monday 7:45 am-5:00 pm Tuesday 7:45 am

• 5:00 pm Wednesday 7:45 am
• 5:00 pm Thursday 7:45 am
• 5:00 pm Friday 7:45 am
• 1:00 pm 35-40

Hours Pay:

$20.00

• $25.

00 per hour

Benefits:

401(k) 401(k) matching Employee discount Paid time off Retirement plan

Education:

High school or equivalent (Required)

Experience:

Dental office: 2 years (Preferred)

Work Location:

In person