Duties:

Greets and assists clients in a professional, friendly, and compassionate manner, both in person and over the phone.
Coordinates medical information between the medical team and the clients.
Reviews doctor's notes to build medical service estimates and charges.
Discusses medical charges with the client.
Maintains accurate client and pet records in the hospital's management system.
Processes client payments, including billing and insurance claims.
Coordinates with veterinary technicians and veterinarians to ensure all information is communicated effectively and appointments are managed appropriately.
Handles client concerns or complaints with empathy and professionalism, escalating issues as needed.
Monitors and manages client communications via phone, email, and messaging platforms.

Join us as a Patient Care Coordinator if you're passionate about delivering exceptional patient experiences while supporting healthcare teams with your energetic attitude and detailed-oriented approach!

Pay:

$18.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid sick time Paid time off Paid training Uniform allowance Vision insurance

Work Location:

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