Join a Fast-Growing Wellness Clinic Leading the Future of Integrative Medicine Wellness Docs is redefining healthcare through a root-cause, patient-centered approach. We specialize in physical medicine, regenerative treatments, hormone optimization, IV nutrient therapy, and chiropractic care, helping our patients eliminate pain, restore health, and achieve peak vitality. We are seeking a high-empathy, results-driven Case Manager who thrives at the intersection of clinical care planning and consultative sales. In this pivotal role, you will be the primary bridge between our providers' diagnostic recommendations and the patient's commitment to beginning their care journey. If you are an exceptional communicator who knows how to build trust, explain complex care plans, handle financial objections, and close sales by inspiring patients to invest in their health, you belong at Wellness Docs.

What You'll Do & Key Responsibilities Care Plan Consultations & Closing:

Present comprehensive, multi-disciplinary treatment plans developed by our medical team to new and prospective patients, converting initial evaluations into long-term committed care packages.

Financial Solutions & Sales Negotiations:

Clearly present financial investments, insurance coverage details, payment plans, and third-party financing options (e.g., CareCredit), overcoming objections with empathy and confidence.

Patient Intake & Case Management:

Guide new patients through the enrollment process from their first day of consultation through their complete care plan, ensuring high retention, compliance, and satisfaction.

Value-Based Education:

Educate patients on the long-term health and lifestyle benefits of our integrative physical medicine protocols, reinforcing the "why" behind their prescribed care.

Clinical Team Collaboration:

Partner closely with Nurse Practitioners, Chiropractors, Physical Therapists, and administrative staff to ensure treatment recommendations are accurately structured and seamlessly executed.

Re-examinations & Retention:

Conduct mid-care progress reviews, present continuation-of-care recommendations, and re-sign patients to extended wellness or maintenance plans.

Metrics & Pipeline Tracking:

Track consultation conversion rates, care plan acceptances, and revenue metrics within our EMR and CRM systems to consistently meet or exceed monthly sales goals.

Qualifications Experience:

2+ years of experience in consultative sales, treatment coordination, case management, or high-end service enrollment (experience in integrative health, chiropractic, med-spa, elective surgery, or medical sales is highly preferred).

Track Record:

Proven ability to present high-ticket service plans, overcome financial objections, and achieve consistent sales closing targets.

Empathy & Persuasion:

Outstanding active listening and interpersonal skills with the ability to connect with patients on an emotional level while maintaining a structured sales process.

Financial Literacy:

Comfortable discussing payment options, treatment costs, and financing programs with confidence and clarity.

Mindset:

Highly motivated, self-driven, and passionate about proactive, root-cause health and wellness. Why You'll Love Working With Us as a

Case Manager:

Lucrative Earning Potential

• Competitive base pay complemented by lucrative bonuses and performance incentives tied directly to your care plan enrollment success. High-Impact Work
• Every sale you make directly changes a patient's life by guiding them toward real, transformative healing. Zero Hospital Burnout
• Enjoy a consistent, predictable schedule in a modern, uplifting outpatient environment. Vibrant Practice Culture
• Work alongside a supportive, high-vibe clinical team that respects your role in patient acquisition and care delivery. Career Advancement
• Grow your leadership skills as our practice continues to scale across the Greater Cincinnati area.

Start Your Journey with Us If you are a passionate communicator who loves helping people make life-changing decisions for their health, we want to hear from you. Apply today and take the next step with Wellness Docs.

Work Location:

In person

Pay:

$22.00

• $26.

00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person