Position Overview The Clinic Director / Wellness Director provides operational and wellness leadership for the clinic, ensuring the delivery of high-quality, efficient, and patient-centered services. This role oversees clinic staff, coordinates day-to-day operations, and develops and streamlines processes to create a seamless experience for both patients and team members. The Clinic Director / Wellness Director serves as a key leader in the implementation and coordination of wellness services, including scheduling, therapies, health coaching, laboratory services, and supplementation. This position combines leadership, organization, communication, and a commitment to optimizing clinic operations and the overall patient experience. Key Responsibilities Clinic Leadership & Staff Oversight Provide day-to-day leadership and oversight of clinic staff. Support, train, and mentor team members to promote consistent, high-quality service. Coordinate staff responsibilities and workflows to promote efficiency and accountability. Foster a collaborative, professional, and patient-centered clinic environment. Identify staffing and operational needs and communicate recommendations to clinic leadership. Wellness Services & Care Coordination Coordinate the delivery of the clinic's chiropractic, wellness and functional health services. Support implementation and coordination of therapies and wellness programs under the direction of the appropriate provider. Coordinate laboratory services, including scheduling, follow-up, and communication. Coordinate supplementation programs and related patient education. Support health coaching and patient education initiatives. Help ensure services and established protocols are implemented consistently. Facilitate communication and coordination between patients and members of the care team. Scheduling & Patient Flow Oversee and optimize patient scheduling and appointment flow. Coordinate schedules across providers, therapists, coaches, and other clinic team members. Identify opportunities to improve patient flow, reduce inefficiencies, and enhance the overall patient experience. Troubleshoot scheduling and workflow challenges. Develop systems that support efficient utilization of staff, treatment spaces, and clinic resources. Process Development & Optimization Develop, implement, document, and continually improve clinic processes and procedures. Identify workflow inefficiencies and develop practical solutions. Create systems that improve communication, organization, consistency, and accountability. Streamline processes across scheduling, therapies, coaching, laboratory services, supplementation, and other clinic functions. Assist with implementation of new services, programs, and protocols. Monitor workflows and make recommendations for ongoing improvement. Patient Experience Serve as a primary operational and wellness resource for patients. Help ensure patients receive clear communication, coordinated services, and appropriate follow-up. Promote a welcoming, professional, and service-oriented patient experience. Identify opportunities to improve patient satisfaction and engagement. Help patients navigate the various services offered by the clinic. Qualifications Experience in healthcare, wellness, functional medicine, integrative health, or a related field preferred. Previous leadership, management, or supervisory experience preferred. Strong organizational and communication skills. Excellent ability to coordinate multiple people, services, and priorities. Strong problem-solving and process-improvement skills. Ability to work collaboratively with providers, clinicians, coaches, and administrative staff. Comfortable working in a dynamic environment and adapting to evolving clinic needs. Passion for wellness, preventative health, and patient-centered care. Demonstrated ability to take initiative, identify opportunities for improvement, and implement effective solutions. Key Attributes The ideal candidate is: A confident and supportive leader. Highly organized and detail-oriented. An excellent communicator and team builder. Proactive, resourceful, and solutions-oriented. Comfortable creating structure and improving systems. Able to balance multiple responsibilities while maintaining attention to detail. Comfortable coordinating across multiple disciplines and services. Passionate about helping patients achieve their health and wellness goals. Position Success Success in this role is demonstrated by a well-organized and efficiently functioning clinic, strong communication and teamwork among staff, streamlined workflows, consistent implementation of wellness services, effective scheduling and patient flow, and a positive patient experience.

Pay:

$20.00 - $30.00 per hour Expected hours: 30.0 - 35.0 per week

Benefits:

401(k) matching Employee discount Paid time off

Work Location:

In person