At Cleartone Hearing Aid Services, we are committed to helping our patients improve their hearing and quality of life. Whether just getting a hearing test or coming in for a hearing aid fitting, our patients matter to us. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible, with compassion and empathy as our North Star. Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staff's personal, professional, and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success. The successful candidate will be a kind, friendly, enthusiastic, and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team!

Responsibilities include:

Warmly greeting patients and other visitors Answering phones in a prompt and courteous manner, converting inquiries into scheduled appointments Outbound calling to current and prospective patients Entering and updating all patient information including intake and insurance forms Receiving funds and processing payments Maintaining excellent working relationships with patients, vendors, colleagues, etc.

Qualifications:

Excellent verbal and written communication skills Intermediate level of computer literacy Eye for accuracy and attention to detail Excellent listening and problem-solving skills Strong ability to prioritize, multi-task and stay organized Must have consistent, punctual, and reliable attendance At least 1 year of experience in a healthcare or office setting

Minimum:

high school diploma or equivalent

Salary & Benefits:

Competitive pay (starting at $16-$17 per hour DOE, during first 90 days) Potential for results-based compensation plan after 90-days of employment Generous Paid Time Off and Paid Holiday program Small business, team-oriented environment Investment in professional development

Pay:

From $16.00 per hour

Benefits:

Paid time off Paid training Application Question(s): Do you live within a 20 minute drive to this office?

Work Location:

In person