Title:

Patient Care & Practice Coordinator (Office Manager Track) Integrative Medicine & Acupuncture Clinic For Practice in Bryn Mawr, PA 19010 and Marlton, NJ 08053

Starting Pay:

$20 - $22 per hour (depends on experience)

Hours:

40 (full time) hours a week

Start Date:

July, 2026 About us: We are an established integrative medicine and acupuncture practice dedicated to whole-person care, blending conventional medicine, functional medicine, acupuncture, and traditional Chinese medicine. Our team is built around a commitment to exceptional patient experiences and a warm, professional environment. As we continue to grow across our Marlton, NJ, and Bryn Mawr, PA, locations, we're looking for a capable, motivated coordinator ready to take ownership of our front office—and grow with us. The Role We're seeking a personable, highly organized Patient Care & Practice Coordinator to be the welcoming face and operational backbone of our practice. You'll manage the full front-office flow across both offices, ensuring patients are cared for from the first phone call through check-out, and that the day-to-day operations run smoothly. This is a high-impact role with a clear path forward: the right person will have the opportunity to advance into a Front Office Supervisor or Office Manager position as our practice grows and expands. What You'll Do Welcome and register patients, managing intake, scheduling, and check-in/check-out across both locations Collect copays, fees, and outstanding balances accurately and professionally Verify insurance benefits and eligibility prior to appointments Support billing operations, including familiarity with CPT codes and claim accuracy Manage multi-line phones, patient inquiries, and appointment coordination Maintain accurate patient records and ensure HIPAA compliance Keep the front office organized, efficient, and patient-focused Collaborate with physicians and clinical staff to deliver a seamless patient experience Take on growing operational responsibility with potential to supervise front-office operation What We're Looking For 2-5 years of medical front-office patient coordinator experience 2 years of Supervisory or lead experience a strong plus Experience with medical billing a must, benefits verification, and CPT codes Comfortable handling copays, fees, and numbers with accuracy Highly responsible, reliable, and detail-oriented Friendly, warm, and a clear communicator Strong organizational and multitasking skills Proficiency with EHR/EMR systems May support Philadelphia office once in a while College dgree in health management, sales and hospitality a plus Why Join Us A genuine growth path to Office Supervisor/Manager A collaborative, mission-driven team focused on integrative, whole-person care Report directly to the Executive Director The opportunity to make a real impact on the patient experience

Pay:

$20.00 - $22.00 per hour

Work Location:

In person