Job Title:

Senior Director, Hospital Engagement Department:

Network Strategy & Growth Reports To:

Executive Vice President of Network Strategy Job Classification:

Exempt Location:

Austin, TX Position Summary:

The Senior Director of Hospital Engagement is a senior executive responsible for leading USA Managed Care Organization's strategy to grow and optimize its hospital network. This leader drives strategic engagement with hospital systems, C-suite executives, and health system administrators to expand access, enhance alignment, and elevate USA MCO's competitive edge across Medigap and managed care offerings. Essential Functions Strategic Network Expansion Help lead the development and execution of USA MCO's hospital contracting strategy aligned with market expansion goals. Identify target facilities and health systems using geographic data, market opportunity, and competitive intelligence. Initiate and lead negotiations with C-level hospital executives, legal teams, and administrators. Direct a multi-region pipeline of hospital and facility opportunities, monitoring progress across all contracting stages. Executive Partner Engagement Serve as the executive liaison to strategic hospital partners and major health systems. Represent USA MCO at high-level industry events, conferences, and executive meetings. Team Leadership & Oversight Responsible for hospital engagement, contracting, and relationship management. Coach and develop talent in negotiation strategy, provider relations, and network planning. Foster cross-functional collaboration to support implementation, credentialing, and performance tracking. Contract Governance & Performance Oversee legal and financial review of hospital contracts, including rate structures, exclusivity terms, and performance guarantees. Monitor hospital partner performance, satisfaction, and compliance with contract terms. Support integration of new providers into claims, billing, and eligibility systems. Market Intelligence & Reporting Deliver data-driven insights to executive leadership on network gaps, provider performance, and contracting outcomes. Monitor competitor activity and market trends to inform USA MCO's strategic positioning. Maintain accurate reporting of network status, signed agreements, and pipeline metrics.

Qualifications Education:

Bachelor's degree required. Health Administration, Business, or Public Policy preferred.

Experience:

Minimum of 8-10 years in hospital network development, managed care contracting, or provider strategy. Proven experience leading national or regional hospital contracting strategies. Executive-level engagement and high-value negotiation experience required. Insurance Knowledge within healthcare sales (Preferred). Skills & Competencies Deep understanding of hospital systems, healthcare operations, and payer-provider dynamics. Executive presence and ability to influence and build trust with C-suite stakeholders. Strategic thinker with financial and legal acumen. Effective communicator and cross-functional leader. Technology Proficient in CRM systems (e.g., Salesforce), Microsoft Office Suite, and contracting platforms. Travel Willingness to travel 25-40% domestically for partner meetings and industry events.

Pay:

$86,965.00 - $110,000.00 per year

Benefits:

401(k) 401(k) matching Disability insurance Health insurance Life insurance Paid time off Travel reimbursement Tuition reimbursement Vision insurance

Work Location:

In person