Job Description Insight Global are seeking a strategic and hands-on Program Manager / Portfolio Manager to help lead one of the organization's most critical technology transformation initiatives focused on Claims Automation and AI-enabled claims recommendation capabilities. This role requires an individual who can operate effectively at both the executive and delivery levels. The ideal candidate will drive portfolio strategy, manage large-scale budgets, establish KPIs and success metrics, partner with senior leadership, and dive deep into program execution to proactively identify risks and opportunities for improvement. Key Responsibilities

•  Lead a large-scale enterprise program focused on Claims Automation and AI-enabled solutions.
•  Partner directly with senior executives and business leaders to drive strategic decision-making and program outcomes.
•  Manage program budgets ranging from $10M-$20M.
•  Establish and track program KPIs, milestones, financials, and overall portfolio health.
•  Identify opportunities for continuous improvement across processes, teams, and delivery models.
•  Drive governance, executive reporting, and strategic planning activities.
•  Collaborate with Product, Engineering, Operations, and Business stakeholders to ensure alignment on priorities and objectives.
•  Provide proactive risk management and issue resolution across multiple workstreams.
•  Analyze program performance and operational metrics to make data-driven recommendations.
•  Balance strategic leadership responsibilities with hands-on involvement in delivery execution when needed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

•  8+ years of experience in Program Management, Portfolio Management, or Enterprise Delivery Leadership.
•  Demonstrated experience managing complex, large-scale technology programs.
•  Experience managing budgets between $10M-$20M.
•  Strong executive presence and ability to influence senior leadership.
•  Proven experience defining and tracking KPIs, milestones, and program performance metrics.
•  Ability to operate strategically while also diving into program details when necessary.
•  Strong communication, presentation, and stakeholder management skills.
•  Advanced experience with Jira and portfolio reporting.
•  Healthcare industry experience.
•  Experience supporting claims processing, healthcare operations, or payer technology initiatives.
•  Clarity PPM experience.
•  Exposure to AI/ML programs or intelligent automation initiatives.
•  PMP certification preferred.