Ai & Technology Governance, Technology Risk Contract Type:
Permanent Job Reference:
2996666544-2 Apply for this job now Job Description Hartford Healthcare is seeking an Assistant to support clinical and administrative operations in our busy care facilities. In this role, you will welcome and assist patients, manage scheduling, handle documentation in our EHR system, and support clinicians with day-to-day tasks. You will ensure accurate records, coordinate with multidisciplinary teams, and help maintain a safe, compassionate environment. Joining Hartford Healthcare means working with advanced medical technology, ongoing training, and a culture focused on teamwork, inclusion, and professional growth. Responsibilities Greet and assist patients, ensuring a compassionate and professional experience Schedule and confirm patient appointments using EHR and scheduling software Maintain accurate patient records and documentation in the EHR system Support clinicians with routine tasks and coordination of patient flow Handle patient inquiries in person and by phone, escalating as needed Verify basic insurance information and assist with billing-related paperwork Ensure compliance with HIPAA and organizational privacy standards Coordinate with multidisciplinary teams to support daily operations Help maintain a clean, safe, and organized clinical environment Participate in required training and professional development opportunities Required Skills Electronic Health Records (EHR) management Medical terminology Patient scheduling Vital signs measurement Data entry and documentation HIPAA and patient privacy compliance Insurance and billing basics Microsoft Office Clinical support procedures Communication and customer service