We are seeking an entrepreneurial, highly driven, and experienced Medical Office Practice Manager / Project Director to join this startup effort from the ground up. You will be the operational backbone of our rollout, driving our training and coaching curriculum, managing financing and site timelines, and executing our phased opening. Candidates should understand this is a startup venture requiring flexibility, resilience, and a willingness to build alongside the founding team before compensation begins.

Key Responsibilities & Critical Milestones:

1.

Practice Launch & Strategic Onboarding:

• Complete comprehensive operational coaching and onboarding within the first 30 days.
• Lead project management for financing applications and documentation in coordination with practice accountants and lenders. Compensation for this role begins upon successful acquisition of financing.
• Execute Phase 1 launch (

Target:

November 2nd), focusing on telehealth patient intake, digital funnel management, and partner coordination.

• Oversee Phase 2 physical clinic launch (

Target:

Jan/Feb) in Columbia, MD—including lease coordination, vendor management, equipment procurement, and clinic setup. 2.

Operations & Clinic Management:

• Implement hybrid billing workflows (insurance billing for medical orthopedics + cash/financing models for wellness, regenerative procedures, aesthetics, and concierge memberships).
• Train and supervise clinic administrative staff, medical assistants, and patient coordinators on concierge-level customer service and program navigation.
• Manage EHR/EMR systems, telehealth integrations, patient scheduling, and inventory (skincare and supplements).

3.

Patient Enrollment & Financial Coordination:

• Facilitate private patient consultations for structured wellness packages, explaining care plans, cash-pay options, and medical financing solutions.
• Ensure strict compliance with Maryland healthcare regulations, HIPAA, Stark Law, and patient consent standards.

Qualifications & Requirements:

• 3+ years of experience in Medical Practice Management, Clinic Operations, or Healthcare Project Management.
• Proven experience with hybrid practice models (integrating insurance billing with cash-pay, concierge, medspa, or wellness memberships) is strongly preferred.
• Complete provided phase 1 wellness practice coaching/program during 1st month to learn the systems we will implement.
• Experience assisting with commercial practice/business financing, medical equipment procurement, and new office build-outs is a major plus.
• Comfortable joining a startup effort with compensation contingent on financing milestones.
• Exceptional organizational, project management, and verbal/written communication skills.
• Bachelor's degree in Healthcare Administration, Business, or related field are appreciated. Experience, wit, grit, integrity and strong network are highly regarded. Benefits (Post-Financing):
• Competitive base salary with performance bonuses tied to practice milestones and profitability
• Paid time off (PTO) and paid holidays
• Flexible hybrid working schedule during initial pre-launch and launch phases
• Opportunity to lead and scale an innovative, modern healthcare brand from the ground up

To Apply:

Please submit your resume and a brief cover letter outlining your experience in medical office operations, project management, and handling hybrid/cash-pay (wellness, concierge or general cash business) workflows, along with your comfort level joining a startup effort with financing-contingent compensation

Pay:

$27.35

• $46.00 per hour Expected hours: 15.0
• 40.

0 per week

Work Location:

Hybrid remote in Columbia, MD 21045