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Sandbourne Santa Monica

Front Office Manager

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Job Description

Front Office Manager Full TimeSanta Monica
  • United States28 days ago Opening 2.8k 16 12.4k 0 Industry
  • Hotels & Resorts Role
  • Assistant Front Office Manager Role
  • Front Office Manager Level
  • Management Department
  • Front of House Full Time Posted at: 20 Jul 2026
Last Date:
31 Dec 1969 Salary Details $80,000 annually Job Description
Salary:
$80,000 annually
Work Authorization:
Applicants must be authorized to work in the U.S. We're seeking an experienced Front Office Manager to lead our Front Office team and deliver exceptional guest experiences while maximizing operational efficiency and revenue. Previous hotel management experience is a must.
Key Responsibilities:
Lead, coach, train, and support Front Desk and Guest Services associates. Oversee daily front office operations and ensure compliance with company standards and procedures. Resolve guest concerns with professionalism and sound judgment to ensure outstanding service and guest satisfaction. Support hiring, performance management, scheduling, and team development. Maintain a calm, solutions-focused approach during high-volume periods and emergency situations. Collaborate with other departments to ensure seamless hotel operations.
Qualifications:
Strong leadership, communication, and guest service skills. Ability to manage multiple priorities in a fast-paced hospitality environment. Experience with hotel front office systems and reporting. Professional demeanor, excellent problem-solving abilities, and a team-first mindset. Ability to stand and work at the front desk for extended periods. If you're passionate about hospitality and creating memorable guest experiences, we'd love to hear from you. Please apply online with your CV at the earliest.