Dental Practice Manager Buffalo Smiles for Kids Buffalo, NY Job Details Part-time $20 - $25 an hour 7 hours ago Qualifications Front desk Delegation Full Job Description Overview Buffalo Smiles for Kids is seeking an outstanding individual to join our team as our Practice Manager! As our Practice Manager, you'll partner closely with our doctors and leadership to keep daily operations running smoothly and the office performing at its best. You'll balance people, processes, and performance—creating an efficient, well-organized practice while supporting a positive and collaborative culture. This role plays a key part in bringing our business model, values, and operating standards to life while ensuring consistency, compliance, and a great experience for patients, their families and team members. This position is Part-Time on Thursday, Friday and alternating Saturdays. Additional days may be added in the future as the practice grows. Responsibilities Engage and collaborate with team members to align operational strategies and organizational goals. Partner with doctors and field operations to diagnose issues, identify opportunities, and develop corresponding action plans. Employ structured and repeatable management processes with team to drive operational effectiveness and growth. Optimize processes with further development of documented standard operating procedures and organization. Facilitate open communication channels to ensure that insights and feedback are shared effectively, driving informed decision-making. Advocate for necessary resources and support when necessary. Advise and train staff on operational policies. Track key performance indicators for the office, including patient experience, and develop actionable strategies for improvements based on findings. Optimize financial performance by identifying and supporting organic growth initiatives while managing controllable costs including non-doctor staff costs and variable operational expenses. Maintain the front desk and promote an exceptional patient experience. Other duties as assigned Experience 3+ years of previous dental front desk experience. Demonstrated track record of driving top and bottom-line growth and expanding production and overall business performance Excellent leadership and communication skills with a passion for growth. Strong organizational skills with the ability to prioritize, manage, and delegate multiple tasks. Competency in using business software such as Microsoft Office and related platforms. Familiarity with Practice Management Systems, Dentrix preferred

Pay:

$20.00 - $25.00 per hour

Work Location:

In person