Dental Office Manager Paramount Dental Care and Specialty Long Beach, CA Job Details Full-time $85,000 - $110,000 a year 1 day ago Benefits Health insurance Qualifications Spanish Customer communication Health insurance claim processing Accounts receivable management Medical insurance coverage verification Operations coordination Service scheduling Staff scheduling Health insurance policy knowledge In-person customer service Dental insurance Team scheduling English Team development Hiring Key Performance Indicators Eaglesoft Recruiting Leading team collaboration initiatives Care coordination Medical debt collection accounts Clinical staff scheduling Team motivation (leadership skill) Patient collections management Team building
Full Job Description Location:
Long Beach, CA Practice:
Paramount Dental Care & Specialty Position:
Full-Time, On-Site Compensation:
$85,000 (Base Salary) + Performance Bonus +
Health Insurance Benefits Schedule:
Full-Time | 100% On-Site | No Remote Work About the Position Paramount Dental Care & Specialty is seeking an exceptional, highly experienced Dental Office Manager / Practice Administrator to take ownership of the day-to-day operations, team performance, and continued growth of our multi-specialty dental practice in Long Beach. This is not simply a front-office manager position . We are looking for an experienced dental leader who understands how to run a successful dental practice as a business . The right person will be able to manage the team, oversee daily operations, improve systems, increase treatment acceptance, monitor practice performance, and identify opportunities for continued growth. We want someone who is proactive, highly organized, accountable, and comfortable making decisions independently. This is a 100% on-site leadership position. Remote work is not available. Our Office Manager is expected to have a strong leadership presence throughout practice operating hours and be available to open or close the office as operational needs require. What You Will Be Responsible For You will take ownership of the overall performance and daily operation of the practice, including: Managing all day-to-day practice operations Leading, training, motivating, and developing the dental team Holding team members accountable to practice standards and expectations Creating an efficient and productive schedule for all providers Monitoring daily, weekly, and monthly production and collections Monitoring accounts receivable and maintaining strong collection performance Tracking treatment acceptance, schedule utilization, new patients, and other key practice KPIs Identifying opportunities to increase production, collections, and profitability Improving systems and workflows throughout the practice Conducting effective morning huddles and team meetings Managing employee schedules, attendance, timecards, and daily staffing issues Handling patient concerns professionally and effectively Overseeing insurance verification, claims, billing, collections, and A/R follow-up Managing recall, reactivation, and unscheduled treatment Recruiting, onboarding, training, and developing team members Coordinating with doctors and ownership regarding practice goals and performance Managing vendors, supplies, and other operational needs Tracking new-patient sources and helping implement strategies to grow the practice Most importantly, we are looking for someone who takes ownership . If you see a problem, we expect you to identify it, develop a solution, implement it, and follow through. Advanced Treatment Coordination The ideal candidate must also be an exceptional treatment coordinator . You should be comfortable presenting comprehensive and high-value treatment plans and helping patients move forward with recommended care.
Responsibilities include:
Presenting treatment plans clearly and confidently Explaining insurance benefits and patient financial responsibility Discussing payment and financing options Following up consistently on unscheduled treatment Professionally overcoming patient objections and concerns Building trust and communicating the value of recommended treatment Monitoring and improving treatment acceptance Training and coaching other team members on treatment presentation and follow-up Experience coordinating treatment across general dentistry and dental specialties is strongly preferred. Required Qualifications Applicants should meet the following requirements: 10+ years of dental experience Significant experience successfully managing a dental practice Proven leadership and team-management experience Expert-level Eaglesoft experience Advanced treatment coordination and case-presentation experience Professional/native-level fluency in Spanish and English Extensive knowledge of dental insurance, billing, claims, A/R, and collections Strong understanding of dental scheduling and provider productivity Ability to understand and manage dental practice KPIs Excellent leadership and people-management skills Exceptional patient communication and customer-service skills Strong organizational and problem-solving abilities Ability to make decisions and work independently Ability to hold team members accountable while maintaining a positive work environment Reliable, professional, consistent, and highly accountable The Person We Want We are looking for someone who thinks like an operator , not simply an employee. You understand that a successful dental practice requires excellent patient care, a strong team, efficient systems, and disciplined attention to the numbers. You know your production. You know your collections. You know your A/R. You know your schedule. You know your treatment acceptance. You know where opportunities are being lost—and you take action to fix them. You don't wait for the doctors or owners to identify every problem or tell you what needs to happen next. You are comfortable leading from the front and maintaining a strong presence in the office throughout the workday. When the practice succeeds, you take pride in knowing that you helped make it happen. Compensation & Benefits We believe an exceptional manager should be rewarded for exceptional performance.
Base Compensation:
$85,000+ annually, depending on experience
Performance Bonus:
Significant performance-based bonus opportunity tied to practice goals and measurable results.
Performance incentives may include:
Collections Production and schedule performance Treatment acceptance Accounts receivable performance Patient retention and reactivation Practice growth Team and operational performance Exceptional performance provides the opportunity to earn well above base compensation. Benefits Employer-sponsored health insurance benefits Performance-based bonus opportunity Full-time, long-term position Stable, established multi-specialty dental practice Significant autonomy and leadership responsibility Opportunity for professional and financial growth as the practice continues to grow This Position Is 100% On-Site This is not a remote or hybrid position . The Office Manager / Practice Administrator is expected to maintain a strong leadership presence throughout practice operating hours and be available to open or close the office as operational needs require. We are looking for someone who wants to be actively involved in the practice, the team, and our patients every day.
