Dental Receptionist / Insurance BillerPosition Summary We are seeking an experienced and dependable Dental Receptionist / Insurance Biller to join our dental team. The ideal candidate will have at least 3 years of dental office experience , with strong knowledge of dental insurance billing, claims, eligibility, and accounts receivable . This position requires someone who is organized, detail-oriented, professional, and comfortable working in a fast-paced dental office while providing exceptional customer service to our patients. Saturday availability is required. Key Responsibilities Front Office & Patient Care Greet and check in/out patients in a friendly and professional manner Answer phones, schedule appointments, and manage patient inquiries Verify patient insurance eligibility and benefits Review treatment plans, copayments, deductibles, and estimated patient portions Collect patient payments and accurately post payments to accounts Maintain accurate patient records and insurance information Provide excellent customer service and help create a positive patient experience Dental Billing & Insurance Submit and electronically process dental insurance claims Review claims for accuracy and ensure all necessary attachments are included Follow up on outstanding and aging insurance claims Post insurance payments, EOBs, and adjustments accurately Work insurance aging reports and resolve outstanding balances Contact insurance companies regarding unpaid, denied, or delayed claims Submit corrected claims and appeals when necessary Maintain accurate insurance ledgers and patient accounts Identify and resolve billing discrepancies Follow up on outstanding patient balances Help maintain a healthy accounts receivable balance Office Support Communicate effectively with doctors, clinical staff, patients, and insurance companies Maintain confidentiality and follow HIPAA guidelines Assist with daily office operations and front-office organization Work efficiently in a busy environment while maintaining accuracy Support the team in meeting monthly production, collection, and AR goals Qualifications Minimum 3 years of dental office experience Minimum 3 years of dental insurance billing experience preferred Strong understanding of dental insurance, claims, EOBs, deductibles, copays, and benefits Experience with dental billing and accounts receivable Experience with Dentrix or similar dental practice management software preferred Strong computer and organizational skills Excellent communication and customer-service skills Ability to multitask and prioritize in a fast-paced environment Strong attention to detail Professional, dependable, and team-oriented Ability to work independently and take ownership of assigned responsibilities Must be available to work Saturdays Performance Expectations / KPIs Insurance claims submitted accurately and promptly Insurance aging consistently worked and reduced Timely follow-up on unpaid and denied claims Accurate payment posting Accurate patient balances and insurance estimates Strong collection performance Excellent patient customer service Consistent attendance and punctuality Effective teamwork and communication Ideal Candidate The ideal candidate is someone who can confidently move between patient check-in, scheduling, insurance verification, billing, payment posting, and AR follow-up without needing constant supervision. We are looking for a team member who takes ownership of their work, understands the importance of accurate billing and collections, and genuinely cares about providing an excellent experience for every patient.

Job Type:

Full-time Pay:

$22.00 - $28.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

Dental receptionist: 5 years (Required)

Work Location:

In person