Overview We are seeking an experienced professional, organized and bilingual receptionist to join our behavioral health team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Candidate must have advanced experience with PPO, HMO, Medicare Advantage, Medical insurance verification.

•Looking to fill two positions

• Duties Involves providing immediate emotional support, crisis intervention, and resource referrals to individuals experiencing emotional distress or mental health challenge. Manage incoming calls using phone systems, directing calls to appropriate personnel. Advanced experience with insurance companies and differentiate Medicare, PPO, HMO, Commercial, Medicaid, and Managed health plans. Handle calendar management for appointments and ensuring efficient scheduling. Assist office with medical records medical and send records to agencies according to laws and regulations. Provide customer service support by addressing inquiries and resolving issues promptly. Patient check-in and record management. Collaborate with team members to enhance office efficiency and workflow. Qualifications Proven experience as a receptionist or in a similar role is preferred. Strong time management skills with the ability to prioritize tasks effectively. Familiarity with office equipment and phone systems is essential. Excellent verbal and written communication skills are required. Attention to detail Knowledge of insurance health plans. experience in eligibility verification preferred Ability to maintain professionalism in all interactions with clients and staff.

•

PAY IS BASED ON EXPERIENCE

: $19.50 - $22.00/ hr

•Join our team as a Receptionist where your skills will contribute to creating a positive experience for our clients while supporting the overall operations of our organization.

Job Type:

Full-time Pay:

$19.50 - $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid sick time Paid time off Vision insurance

Work Location:

In person