A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
We are currently seeking a Part time or Per Diem experienced
MEDICAL RECEPTIONIST/SCHEDULER
working on Monday, Tuesday, Wednesday, Thursday, Friday 10 am to 630 pm in a therapy clinic that offers a variety of types of therapy for both children and adults. We would like someone that is dedicated, organized, professional, courteous, and motivated and compassionate about helping others. This is a fast paced medical clinic and truly looking for someone that is very organized and has strong multi-tasking skills, with at least 1 years of professional experience. •Interviews Start Today•Working hours required: Monday, Tuesday, Wednesday, Thursday, Friday 10 am to 630 pm . We are flexible with hours. The successful applicant will be a responsible and organized individual with experience leading successful teams, strong communication skills, and a strong number sense. Applications must have strong multi-tasking skills and maintain a positive appearance and attitude, as well as use his/her time in a productive manner. Those who apply MUST be Orange County residents.
ESSENTIAL JOB FUNCTIONS
Promptly answering a high-volume of phone calls & emails; Accurately taking and delivering messages Daily faxing, scanning, and data entry Scheduling new and returning patients Use proper registration protocols with all patients, editing existing patient data Maintains knowledge of all providers' schedules and restrictions. Handling new and existing patient inquiries Patient check-in and check-out Creating & Filing patient charts and correspondence Verification of insurances Collecting co-payments and/or any past due balances Posting daily payments accurately Requesting medical reports as needed Resolving problems on an "as needed" basis Prepares and submits claims to insurance companies Request authorizations, Retro-Authorizations, Extensions Perform other special projects and duties as required
INTERACTIONS
Interacts frequently with patients, clinic personnel and outside referral sources personnel by telephone, correspondence and personal contact.
POSITION REQUIREMENTS
Must be able to work in a fast-paced department and handle multiple tasks, work with interruptions Excellent customer service skills via Phone, Email and In-Person skills Positive and upbeat personality Knowledge of grammar, spelling and medical terminology General knowledge of healthcare insurance and terminology Knowledge of
CPT, HCPCS, ICD-9, ICD-10
codes Good written and verbal communications skills to communicate effectively Must be able to work under general supervision. Professional and mature demeanor Exhibit courtesy/respect for co-workers and willing to help co-workers when needed Excellent organizational abilities.
PREFERRED QUALIFICATIONS
Experience Previous experience as a receptionist in the healthcare industry or as a Medical Assistant is preferred Prior experience preferred in handling and balancing cash highly desirable Knowledge of all insurance types including HMO, PPO, and Private insurance, Medicare, Secondaries, Medi-Cal and Cal Optima. License /
Certification:
Medical Assistant, Billing, or Front Office Management certification from an accredited vocational school is preferred, but not required
Computer Skills:
MS Word, Excel and Office Ally experience is a plus. Preferred previous experience with computers and/or automated scheduling
