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LC
Little Champions Therapy and Services, LLC
Medical Receptionist
Career Insights for Medical Secretary
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Based on Florida data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$38,088 / year median in Florida
+17% projected growth
Job Description
Overview Join our dynamic healthcare team as an EOB (Explanation of Benefits) Specialist, where you'll play a vital role in ensuring accurate and efficient processing of medical claims and patient billing. Your expertise will help streamline healthcare claims management, support medical billing operations, and enhance patient satisfaction through clear communication and precise record-keeping. This position offers an exciting opportunity to work with cutting-edge EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems, contributing to the seamless flow of healthcare information and financial transactions. Duties Review and analyze Explanation of Benefits (EOB) statements to verify claim details, payments, adjustments, and denials. Collaborate with healthcare providers, insurance companies, and patients to resolve discrepancies related to DRG (Diagnosis-Related Group), CPT (Current Procedural Terminology), ICD-9, ICD-10, and ICD coding. Manage medical collections by following up on unpaid or denied claims using billing software and healthcare claims management tools. Ensure accuracy in medical records, medical coding, and billing documentation by cross-referencing medical terminology and coding standards. Utilize EMR/EHR systems to update patient records, track claim statuses, and document communications related to billing issues. Provide exceptional customer service by explaining EOB details clearly to patients and addressing their inquiries professionally. Maintain compliance with health insurance policies, medical billing regulations, and privacy standards while managing sensitive medical records. Skills Strong knowledge of healthcare claims management processes, including familiarity with