Physical Medicine Institute is an outpatient physical medicine and rehabilitation practice serving Central Florida since 2010. We are hiring a dependable, organized Medical Receptionist for our Clermont office. This is a full-time, patient-facing role focused primarily on front-desk operations, scheduling, accurate electronic records, clerical coordination, and limited clinical support. Responsibilities Greet patients and complete check-in and check-out Schedule appointments and follow-up visits Answer and route telephone calls professionally Confirm and update patient demographics, insurance information, medication lists, and basic intake information Provide limited clinical support by obtaining and documenting vital signs and assisting with routine urine specimen collection. Specimens are sent to an outside laboratory for testing. Track outside lab and imaging orders, obtain reports and results, upload them accurately into the electronic health record, and route them for physician review Collect copays and other patient payments accurately Enter accurate information into eClinicalWorks and other approved systems Respond to patient questions and messages through approved communication systems Scan, upload, download, and organize documents Coordinate with physicians, coworkers, other PMI offices, and outside facilities Provide occasional coverage at other PMI Central Florida offices when scheduled Help maintain organized work areas, exam rooms, supplies, and routine office logs Protect patient confidentiality and follow HIPAA requirements and office policies Perform other routine medical-office and clerical duties as assigned Qualifications Dependable, punctual, professional, and respectful Warm and patient with patients and coworkers Comfortable working on a computer throughout the day Accurate data entry and strong attention to detail Organized and able to multitask in a busy medical office Able to follow instructions, learn new systems, accept feedback, and work cooperatively English fluency required; Spanish fluency strongly preferred Medical-office experience or medical assistant training preferred, but not required Experience with eClinicalWorks, Luma Health, Klara, email, or spreadsheets is helpful, but not required Training is provided for the right candidate. We are looking for someone interested in stable, long-term employment and professional growth with the practice.

Compensation and Growth Pay:

$15.00-$16.00 per hour. Starting compensation is based on directly relevant experience, computer proficiency, medical-office knowledge, and demonstrated job-related qualifications. Employees may receive increased compensation and additional benefits as they demonstrate reliability, proficiency, strong performance, and the ability to assume additional responsibilities. Benefits are subject to eligibility requirements and company policy and may include paid time off, a 401(k) plan with employer matching, free parking, on-the-job training, and a uniform allowance. For approved inter-office or other work-related travel, PMI may provide a gas card or mileage reimbursement, depending on the assignment and company policy.

Typical schedule:

Monday-Thursday, 8:30 AM-5:00 PM; Friday, 8:30 AM-12:30 PM; approximately 35-36 hours per week. Hours may vary slightly based on patient care and clinic needs.

Work location:

In person at 720 Almond St, Clermont, FL 34711.

Job Type:

Full-time Pay:

$15.00 - $16.00 per hour

Benefits:

401(k) 401(k) matching Free parking On-the-job training Paid time off Application Question(s): This position pays $15.00-$16.00 per hour. Is this range acceptable to you? Although Clermont is the primary worksite, occasional coverage at PMI's Orlando or Kissimmee offices may be required. Are you willing and able to travel to another office when scheduled? Approved work travel may receive a gas card or mileage reimbursement under company policy. Briefly explain how you would prioritize this situation: a patient is waiting to check in, the telephone is ringing, and a physician asks you for help at the same time. Are you comfortable performing routine clinical-support duties—including obtaining vital signs, assisting with specimen collection, and tracking outside lab and imaging results—after training and according to office procedures? Typical schedule is Monday-Thursday, 8:30 AM-5:00 PM, and Friday, 8:30 AM-12:30 PM, approximately 35-36 hours per week. Are you able to work this schedule reliably and arrive on time? Hours may vary slightly based on patient care and clinic needs.

Experience:

Customer service: 1 year (Preferred) Medical scheduling: 1 year (Preferred)

Language:

Spanish (Preferred) Ability to

Commute:

Clermont, FL 34711 (Required)

Work Location:

In person