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VIEVE Womens Wellness

Medical Phone Receptionist

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Job Description

We are looking for a friendly, professional, and dependable Medical Receptionist to join our OBGYN office. This position is primarily focused on answering incoming patient calls, scheduling appointments, and providing a positive and helpful experience for our patients. Responsibilities Answer incoming phone calls in a professional and courteous manner Assist patients with scheduling, rescheduling, and canceling appointments Take accurate messages and communicate patient concerns to the appropriate staff member Provide basic information regarding appointments and office procedures Verify patient insurance eligibility and benefits when needed Enter and update patient information accurately in the electronic medical record (EMR) Maintain patient confidentiality and follow HIPAA requirements Communicate professionally with patients, insurance companies, and other healthcare professionals Perform other basic administrative duties as needed Qualifications Previous medical office or receptionist experience preferred Experience with insurance verification is a plus Excellent telephone and communication skills Professional, friendly, and patient demeanor Strong attention to detail and organizational skills Comfortable using computers and learning electronic medical record systems Ability to handle multiple calls and scheduling requests efficiently Must maintain patient confidentiality and professionalism at all times Ideal Candidate The ideal candidate is reliable, personable, organized, and comfortable speaking with patients over the phone . We are looking for someone who can communicate clearly, stay calm and professional with patients, and accurately manage appointment scheduling and basic insurance information.
Pay:
$14.00 - $16.00 per hour
Work Location:
In person

Benefits

  • Dental Insurance