Position:

Front Desk Receptionist and Billing Job Type:

Full-Time. Monday-Thursday. 7:30am-6pm

About Us:

Join our friendly, supportive dental team! We have a wonderful office environment and have been serving the South Miami and Coral Gables area for 30 years. We pride ourselves on providing excellent care to our patients and creating a welcoming, positive atmosphere for both patients and staff.

Position Overview:

We are seeking a fully bilingual front desk receptionist for our dental office. The ideal candidate will be able to communicate fluently in both English and Spanish, with a focus on proficiency in English. You will be the first point of contact for patients, so having excellent phone skills and a passion for helping others is essential.

Key Responsibilities:

Greet and check-in patients with a friendly, professional demeanor Answer phones, schedule appointments, and manage patient inquiries Assist with patient billing, dental insurance verification, and processing claims Use dental terminology effectively and assist patients with insurance coverage information Perform general administrative tasks such as filing and email correspondence Assist with maintaining our social media presence and office updates Ensure smooth daily operations of the front desk and office

Required Qualifications:

Bilingual in English and Spanish (English proficiency is a priority) Strong IT/computer knowledge and ability to use dental software efficiently Previous experience with dental insurance billing, claims processing, and dental terminology Comfortable with basic social media management and marketing tasks Excellent phone skills and customer service attitude Strong organizational skills and ability to multitask in a fast-paced environment Friendly, approachable personality with a passion for helping people Why Join Us? 4- day work-week with a friendly and collaborative team environment Very low staff turnover - we value long-term relationships Opportunities for growth and professional development Competitive salary and benefits package If you're ready to be a part of a supportive team that values its employees and offers a dynamic work environment, we'd love to hear from you! Apply today!

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Continuing education credits Employee discount Free parking Health insurance Opportunities for advancement Paid time off Uniform allowance

Work Location:

In person