Front Desk Agent -

Medical Office Location:

Lawrenceville, GA (Gwinnett County) We are a well-established medical practice in Lawrenceville, GA, seeking a friendly, professional, and highly organized Front Desk Agent to join our team. As the first point of contact for our patients and visitors, you will play a key role in delivering exceptional customer service while handling a variety of front-office administrative tasks. Key Responsibilities Greet and assist patients and visitors with a warm, professional demeanor. Answer incoming calls, manage appointment scheduling, and respond to patient inquiries. Verify insurance coverage and collect accurate patient information. Maintain and update electronic medical records (EMR) with attention to detail. Adhere to HIPAA regulations and ensure patient confidentiality at all times. Process billing and handle patient payments efficiently. Monitor and maintain office supplies and keep the reception area organized. Qualifications Minimum 1 year of front-desk experience in a physician's office is required. Experience with patient accounts receivable (A/R) is a plus. Familiarity with medical scheduling systems and EMR software, preferably EMA . Excellent verbal and written communication skills, including strong phone etiquette. Ability to multitask and stay organized in a fast-paced environment. Detail-oriented with a high level of accuracy in data handling. Professional under pressure, with strong problem-solving and interpersonal skills. Proficient with office equipment and computer systems. Why Join Us? This is a great opportunity to be part of a dedicated healthcare team where your contributions directly support patient care. If you're passionate about service excellence and thrive in a dynamic, patient-focused environment, we'd love to hear from you. Apply today to become a valued member of our front-office team!

Job Type:

Full-time Pay:

$16.00 - $18.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Medical receptionist: 1 year (Required) Ability to

Commute:

Lawrenceville, GA 30046 (Required)

Work Location:

In person