at Community Council of Idaho in

Idaho Falls, Idaho, United States Job Description Status:

Non-Exempt / HOURLY Regular Full Time Reports to:

Lead Medical Receptionist Summary:

The CLINIC

• Medical Receptionist position serves as the first point of contact for patients, scheduling appointments, checking in patients, processing payments, and providing excellent customer service in a clinic setting.

The role supports healthcare providers with administrative tasks, maintains patient confidentiality, and ensures compliance with HIPAA and other healthcare regulations. Candidates must be bilingual in English and Spanish, have clerical experience, and be able to work efficiently in a fast-paced environment. Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned) Schedule patient appointments Check-in patients in a positive and friendly manner. Ensure that patients do not wait more than 10 to 15 minutes past the scheduled time of appointment. Collect insurance information, co-pays, payments toward balances, and payments toward deductibles. Issue payment receipts for patients. Assist counselors, doctors, and physician assistants as needed (making phone calls, pulling charts, checking Healthy Connections statuses of patients) After business hours: log off computers, lock doors, and turn off radio and lights. Work collaboratively and demonstrate effective communication skills. Demonstrate awareness and sensitivity to cultural issues and community practices of children and families of CC Idaho's client base. Ability to multi-task, manage time, meet deadlines, and remain calm and professional under pressure. Maintain standards of confidentiality of CC Idaho clients and records Maintain strict confidentiality and compliance with HIPAA standards and other grant requirements. Perform all work duties and activities in compliance with CC Idaho, Joint Commission, OSHA and HIPAA regulations. Required Physical Demands Is frequently required to stand, walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms. Must be able to lift and/or move up to 20 pounds. Work Environment Work in an office setting; the work may be stressful; the noise level is moderate; may be exposed to electrical shock and fumes or airborne particles.

BENEFITS

"CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement." For detail Benefit plan please visit: https://communitycouncilofidaho.org/apply-today/ Health Benefits Medical benefits Dental benefits Vision benefits Financial Well-Being Basic Life Insurance with Accidental death & dismemberment Supplemental Voluntary Life Long

• and Short-Term Disability Flexible Spending Accounts (Medical & Dependent Care) 401(k) retirement plan (Must be 21 years of age to participate) Voluntary Benefit Options Accident Insurance Critical Illness Legal Ease Norton Life Lock Verizon Discount Plan Work/Life Balance (Regular Full Time) Generous Paid Time Off Policy (PTO) First year of service
• 20 days After five years of service
• 25 days After ten years of service
• 30 days After twenty years of service
• 35 days After thirty years of service
• 40 days Twelve Paid Holidays Employee Assistance Program (EAP) 10 free sessions per each topic/situation Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being Educational leave Up to 5 hours per week to utilize towards education, upon approval and eligibility To view full details and how to apply, please login or create a Job Seeker account