Responsibilities:

• Greet and check-in patients, ensuring a positive and welcoming experience
• Schedule and confirm patient appointments, both in person and over the phone
• Collect and update patient information, including medical history and insurance details
• Verify insurance coverage and process necessary paperwork
• Maintain patient records and ensure accuracy of information
• Answer phone calls and respond to inquiries or direct calls to appropriate staff members
• Handle patient payments and billing inquiries
• Assist with administrative tasks such as filing, faxing, and scanning documents
• Adhere to HIPAA regulations to protect patient privacy and confidentiality

Skills:

• Strong administrative skills with attention to detail
• Excellent customer service and patient service skills
• Previous experience working in an optometrist or medical office setting preferred
• Knowledge of medical terminology and procedures
• Familiarity with medical office software systems
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong communication skills, both verbal and written

Note:

This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.

Job Type:

Part-time Pay:

$14.00

• $16.

00 per hour

Benefits:

401(k) 401(k) matching Disability insurance Employee discount Free parking Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Paid training Uniform allowance Vision insurance

Work Location:

In person