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Keep MI Smile

Dental Receptionist and Team Lead

Career Insights for Medical Secretary

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$39,437 / year median in Michigan

+7% projected growth

Explore Career

Job Description

Keep MI Smile is looking for an exceptional personality to join our front office team! The right candidate will bring a calm energy and great communication skills to our team. We are currently seeking a Dental Office Team Lead (Front Office Leader) for our Mendon location. The Dental Office Team Lead is responsible for maintaining an efficient, productive, and patient-focused front office while supporting overall practice operations. This role oversees scheduling, office communication, treatment plan presentations, insurance verification, collections reconciliation, customer service, and achievement of practice goals. The Team Lead serves as a key liaison between front office staff, clinical leadership, and management to ensure seamless daily operations and exceptional patient experiences. Mendon office hours are Monday thru Thursday, 730am-430pm; and occasional Fridays. We offer a fun environment, where helping people everyday is our priority. Great work/life balance is part of our creed. If you are interested, we'd love to set up a time to talk!
Job Type:
Full-time Pay:
$17.00 - $20.00 per hour
Benefits:
401(k) Employee discount
Work Location:
In person