Description We are looking for a Medical Front Desk Specialist to support patient-facing operations at a healthcare site in Saint Paul, Minnesota. This Long-term Contract opportunity is ideal for someone who brings strong administrative skills, a service-minded approach, and confidence working in a fast-paced clinical setting. In this role, you will help create a welcoming experience for patients while coordinating registration, scheduling, and accurate record maintenance through an electronic health record platform.

Responsibilities:

• Welcome patients and visitors professionally, providing helpful guidance and ensuring a positive front desk experience.
• Manage patient check-in and registration activities, confirming demographic details and collecting required information accurately.
• Coordinate appointment scheduling and make updates or changes as needed to support daily clinic operations.
• Answer and direct incoming calls on a multi-line phone system while responding to routine questions with professionalism and care.
• Verify insurance information and assist with resolving basic coverage or registration-related issues before appointments.
• Maintain patient documentation within the electronic health record system, ensuring records remain complete, accurate, and confidential.
• Address patient concerns at the front desk or by phone and escalate issues appropriately when additional support is needed.
• Support central registration functions across clinic locations while following established operational and privacy standards.
• Work assigned clinic hours, including one late evening shift each week, to meet patient access needs. Requirements
• High school diploma or equivalent is required.
• At least two years of experience in customer service, front desk support, or administrative work is required.
• A minimum of one year of hands-on experience using an electronic health record system is required.
• Familiarity with medical registration, appointment coordination, and front desk workflows in a healthcare setting is preferred.
• Experience verifying medical insurance and handling related patient inquiries is preferred.
• Ability to manage a multi-line phone system while maintaining accuracy and professionalism is required.
• Strong attention to detail and the ability to safeguard confidential patient information are required.
• Experience with NextGen is strongly preferred.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .