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C
Confidential
Receptionist - Legal Intake Specialist
Career Insights for Medical Secretary
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Scorecard
Based on New Hampshire data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$45,832 / year median in New Hampshire
+14% projected growth
Job Description
Job Overview We are seeking a dynamic, proactive, and organized Receptionist/Legal Intake Specialist to join our team! This vital role combines front desk responsibilities with legal client intake, ensuring a seamless experience for visitors and clients alike. As the first point of contact, you'll create a welcoming atmosphere while efficiently managing administrative tasks. Your energetic approach, polished presentation, and attention to detail will help support our legal team and enhance client communication. This paid position offers an exciting opportunity to develop your office skills within a professional legal environment. Responsibilities Greet visitors warmly, answer multi-line phone systems, and direct calls with professionalism and courtesy Manage front desk operations, including scheduling appointments and maintaining a tidy reception area and other staff common areas and conference rooms Conduct initial legal client intake by gathering essential information accurately and efficiently Assist with clerical duties such as filing, data entry, proofreading documents, and maintaining client records Utilize Microsoft Office programs to prepare correspondence, reports, and general legal documents Support office management with tasks including organizing files, maintaining supplies, arranging courier services, and handling mail distribution Provide excellent customer service by addressing inquiries promptly and communicating clearly with clients and team members Present a professional image at all times by maintaining appropriate business attire, a polished appearance, and a welcoming front-office presence. Qualifications Proven office or administrative experience in a professional setting, preferably in a legal or similar environment Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills Excellent phone etiquette with experience answering multi-line phone systems and providing customer support Bilingual abilities are highly desirable to serve diverse client needs effectively Exceptional organizational skills with the ability to prioritize tasks, occasional multitask, and manage time efficiently Attention to detail in proofreading, data entry, and client communication Previous experience in clerical work, front desk operations, or personal assistant roles is preferred Demonstrated ability to handle confidential information discreetly while maintaining professionalism Professional demeanor, strong interpersonal skills, and the ability to maintain a polished, client-ready appearance in accordance with office standards. Join us in delivering outstanding service while supporting our legal team! This role is perfect for motivated individuals eager to grow their secretarial expertise in a fast-paced legal environment. We value energetic professionals who thrive on organization, communication, and making a positive impact every day.