Serves as a central point of contact for staff, patients, and visitors, relaying messages, and answering phone calls. Manages unit emails including printing, posting or communicating requests as directed. Administrative support : requests patient health information as directed; maintains patient physical chart and including advanced directives (HCP/MOLST), assists with discharge and transfer paperwork including printing educational materials, forms and admission/discharge folders. Maintains documentation packets, prints downtime forms. Scheduling/coordination and procures patient appointments, meetings and procedures for patients as directed.
Quality and safety:
Collect data as directed by charge RN/Director of Inpatient Nursing. Performs inventory and outdate verification of designated medical supply systems.
Transcription and documentation:
complete patient census, patient acuity scores and Patient Care Tech (PCT) worksheet Assists with patient care: Directs patients and visitors to appropriate rooms; delivers mail, flowers, personal items, provide support to nursing and medical staff as needed including transport, stocking supplies and responding to patient inquiries. May function as 1:1 Sitter as needed Maintaining confidentiality: handle sensitive information with discretion adhering to privacy regulations such as HIPAA. Uses HIPAA compliant practice to manage patient records including email/fax/appointments/information sharing.
Problem Solving :
assists in maintaining workflow to promote patient satisfaction.
Job Requirements:
High School Diploma Requires ability to communicate clearly and have noteworthy people skills. Demonstrates strong organization skills in interruptive environment Experience with electronic medical record systems Experience as nursing assistant/MOA desirable Computer skills in Microsoft Word; Microsoft Excel preferred BLS required Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.