Job Summary We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental practice. In this role, you will be the welcoming face of our clinic, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic and professional demeanor will support daily operations, manage patient scheduling, handle medical billing and collections, and maintain accurate electronic health records (EHR). Your expertise in medical administrative support and familiarity with various EMR systems will be essential in delivering exceptional patient service and supporting our clinical team. This paid position offers an exciting opportunity to contribute to a caring healthcare environment while honing your skills in medical office management. Duties Greet patients warmly, verify their information, and check them in efficiently using EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks Schedule appointments accurately while managing calendar updates and patient flow to minimize wait times Handle patient check-out procedures, including collecting payments, processing insurance claims, and explaining treatment plans Manage incoming phone calls with professionalism, providing clear information and directing inquiries appropriately Maintain comprehensive documentation review for medical records, ensuring compliance with HIPAA and clinical confidentiality policies Assist with medical billing and collections by submitting claims via Medicare or other insurance providers, following up on unpaid accounts Support clinical staff by updating care plans, reviewing documentation accuracy, and managing electronic health records (EHR) efficiently Perform clerical tasks such as data entry using Microsoft Office tools, typing reports with 10-key accuracy, and organizing medical records Ensure adherence to health information management standards by maintaining accurate coding (CPT, ICD-9/10) for procedures and diagnoses Qualifications Proven experience in a medical office or dental reception role with strong knowledge of office management practices Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is highly preferred Solid understanding of medical billing, coding (CPT, ICD), and insurance processes including Medicare and health insurance policies Exceptional customer service skills with the ability to communicate effectively via phone etiquette and in person Bilingual abilities are a plus to serve diverse patient populations effectively Strong computer skills including proficiency in Microsoft Office applications and electronic health record management software Knowledge of HIPAA regulations and clinical confidentiality policies to ensure patient privacy at all times Ability to perform multiple tasks efficiently while maintaining attention to detail in documentation review and data entry Excellent organizational skills with experience managing appointment scheduling, medical records, and administrative support tasks Join us as a Dental Receptionist where your enthusiasm for healthcare administration will make a meaningful difference in patients' lives. We value energetic professionals committed to delivering outstanding service while supporting our mission of providing compassionate dental care.

Pay:

$23.55 - $24.47 per hour

Work Location:

In person